Charging people for World Cup despite them having a subscription in advance was pretty outrageous but I thought if I coughed money up for the World Cup pack it’d at least mean I’d get a good experience watching the games. They constantly bombard you with ads on top of that just as a middle finger to your money cause they can make more off of you. I would understand for live matches some ads to fill the gaps in the match where nothing happens like the Half Time breaks. They literally cut for ads randomly in the middle of post match highlights. Compared to other services who offered the whole World Cup for free to stream and made money off of the ads but at least it was free or if they made you pay they would offer you the whole uninterrupted high quality stream with no breaks even during when nothing is happening on the pitch. This app is so bad and really struggles compared to the other streaming service. The servers are bad and can only steam video at 144p sometimes and I’m not even talking about live streaming, this is for streaming even the highlights. The player constantly buffers and lags behind on live streams constantly. If I’m getting the same experience as piracy websites why should I spend my hard earned money on it and get treated the same. Worst experience of my life. Hope they never win a sport streaming exclusivity bid ever again 🙏.

Worst in website I been using other platforms like prime hotstar sun next I like few South Indian content that’s why I bought it but it’s very frustrating new shows are buffering and it’s getting paused and black screen comes then again it starts fromThe first these things also I again see that most of the movies also facing the same issue I feel very bad and feel like I been fooled because of low quality resolution and 5 -6 time sits buffering while watching a single movie I purchased it because I want a add free smooth experience also I paid more than 2000 it’s feels like looting I understand your business model, and due to which u are charging like this it’s okay but it’s very poor in website every time it’s buffering there is at of audience who wants to experience in big screen like I use a chrome browser on MacBook Pro M1 in that I am watching it’s really difficult to use the website pls do fix it quickly. I know how business works and tech works and product works and backend, data and all the other aspects pls I feelLike a fooled user

I am extremely frustrated with the excessive number of ads on Z5. I paid for a subscription expecting a good entertainment experience, but the constant interruptions are ruining it. Honestly, it makes me feel like the money I spent on the subscription is going to waste.I understand that ads may be necessary, and I don't mind watching an occasional ad. But showing 4 ads every 5–10 minutes is absolutely ridiculous and frustrating! How is anyone supposed to enjoy a movie or a series when it keeps getting interrupted every few minutes? It completely destroys the flow of the story and makes watching shows a frustrating experience rather than an enjoyable one.As a paying customer, I expect a reasonable viewing experience for the money I spend. If ads must be shown, please limit their frequency. An occasional ad is understandable, but bombarding viewers with multiple ads every few minutes is unacceptable.This experience is making me lose interest in using Z5 altogether. Please remember that subscribers are paying customers who deserve value for their money, not endless interruptions. Don't make us regret spending our hard-earned money on a subscription.Please reduce the frequency of ads and give paying customers the viewing experience they deserve. We subscribe to watch shows and movies, not advertisements every 5–10 minutes. I sincerely hope Z5 takes this feedback seriously and makes the necessary changes.

I am utterly disappointed and frustrated with Zee 5's service. Despite having an active subscription valid until August 2024, I am repeatedly prompted to repurchase my subscription. This is unacceptable and feels like a scam. I have invested my hard-earned money only to be denied the service I paid for. All I can access are trailers, which is outrageous considering my subscription status. The lack of proper customer service and the failure to address such a fundamental issue is a clear indication of negligence and disregard for customer satisfaction. It's a shame to see a service I once trusted fail so miserably in maintaining its basic functionality and customer support.Unless this issue is resolved immediately and satisfactory compensation is provided, I am left with no choice but to rate Zee 5 with a single star. This experience has been nothing short of a scam, and I caution potential customers to reconsider subscribing to a service that fails to deliver what it promises and takes no responsibility for its shortcomings.