BoldDesk 4+

Name: BoldDesk
Author: Syncfusion Inc.

Syncfusion Inc.

- Gratis

Descrizione

BoldDesk is cloud-based, modern help desk software designed to facilitate a wide range of customer support activities. You can organize support requests, collaborate with customers and teammates, automate repetitive tasks, and improve the overall customer experience.

The BoldDesk mobile app is a versatile and effective ticketing system that allows you to address tickets with the same ease and features as your web version.

Manage all your support requests, convert emails to tickets, automate ticket assignments, customize support forms, set your own SLA, and publish self-help articles for your products.

Resolve a ticket more efficiently by breaking it down into subtasks and assigning them to different agents.

This intuitive ticketing system features an improved user experience to provide seamless customer service.

We are constantly striving to enhance your experience with the BoldDesk mobile app.

12 mag 2024

Versione 1.0.12

Stay Informed with Approval Notifications!
Get real-time notifications as soon as your requests get approved, keeping you fully informed and maintaining a smooth workflow.

Streamline Ticket Forwarding with Attachments!"
Your communication just got richer! With our latest update, you can now include attachments when forwarding tickets.

Bug Fixes - We've squashed some pesky bugs to make your app experience smoother and more reliable.

Lo sviluppatore, Syncfusion Inc., ha indicato che le procedure per la tutela della privacy dell’app potrebbero includere il trattamento dei dati descritto di seguito. Per ulteriori informazioni, consulta l’informativa sulla privacy dello sviluppatore.