Empolis Service Express 4+

New functions and improvements in 4.22
Knowledge Home:
Two new widgets were added: The Notes widget lets you access the editor for notes. The QR Code widget can be customized with individual functionality for your tenant, which you can then access simply by scanning a QR code.
Users who have access to multiple home pages can now select which one they want to use.
As an administrator, you can enable a blur effect on the background image of widgets. This effect now also applies to the Field Service App.
Search:
As an administrator, you can enable an alternative behavior for hierarchical filters. The selected behavior now also applies to the Field Service App.
As an administrator, you can configure the result list to contain missing search terms to help your users better understand the results. This setting now also applies to the Field Service App.
As an administrator, you can suppress the search results for empty searches. This setting now also applies to the Field Service App.
External links – As an administrator, you can configure that a document is added to the user’s history when following the document’s external link. This configuration now also applies to the Field Service App.
Log-in – Users who have been logged in for more than 28 days must now refresh their session by re-entering their log-in credentials.
Localization – Translations for new features were added across all languages.
Performance improvements:
The background processes for synchronizing metadata have been refactored and accelerated.
The background processes for downloading files have been refactored and accelerated.
The user’s downloaded files are checked constantly for changes against the platform to keep the files up to date. This background check was refactored to reduce the amount of transferred data.
Bug fixes in 4.22
Profile:
Fixed an issue that triggered the display of the “Complete Profile” dialog window, although this should have been suppressed by configuration.
Fixed a display issue that made parts of the last name invisible in the profile editor.
Topics – Fixed an issue that suppressed the “Download all connected topics” dialog window when downloading a topic.
Viewer:
Fixed a display issue of the action menu on procedures in offline mode.
Fixed an issue that opened a document with the HTML instead of the PDF viewer.
Fixed an issue with missing highlighting for matching search terms in downloaded documents when navigating between documents in the viewer.
Fixed a display issue with labeled images in documents.
My Files:
Fixed an issue which prevented that deleted bookmarks were removed from the list.
Fixed an issue where subscriptions were displayed on the “Notes” tab when switching back and forth between tabs.