Groupe Mutuel 4+
Customer Area
Groupe Mutuel
-
- Free
Screenshots
Description
The Groupe Mutuel app will make your life easier
From your mobile application, manage your health insurance easily, wherever and whenever you want.
Medical invoices
- Scan and send your invoices instantly, in just two minutes!
- Track your deductible and co-insurance status in real time
Contracts and Documents
- Find all your documents and reimbursements in one place
- Update your contracts and personal details yourself
- Thanks to the application, keep your insurance card close to hand
- Find the telemedicine number for your insurance model
Digital services
- Take control of your healthcare journey with Compassana, your new health partner
- Check your symptoms with Ada, artificial intelligence at the service of your health
Download the application now to discover and take full advantage of all the digital features and services available!
Do you have any questions?
- Call the Customer Area hotline on 058 058 71 71, Monday to Friday, from 08.00 to 18.00 (8 cts./ min.)
- Write to us: customer.area@groupemutuel.ch
- FAQ - https://www.groupemutuel.ch/en/private-customers/our-services/customer-area/faq-espace-client.html
What’s New
Version 24.12.0
Thank you for using the Groupe Mutuel Customer area.
This update introduces a new version of the digital onbording process.
We regularly modify your Customer Area in an effort to continuously improve it. To make sure you don't miss anything, please activate the updates.
Like the application ? Rate it ! Thanks to your comments, our application is constantly evolving.
Ratings and Reviews
Difficile seguire la contabilità delle fatture
Spesso la situazione non è aggiornata in tempo reale con i pagamenti effettuati e le fatture originali vengono sostituite da altre con sollecito anche se il ritardo non è imputabile al cliente.
Network problem
After the update I was unable to use the app given the I get a "network problem" message that doesn't allow me to connect to my account.
Additionally from mobile it is not possible to access the website because it redirects you to the app. Useless so far.
Too many bugs
The app is often not working - especially the section “documents” to read the communications from Mutuel and to send documents for reimbursement.please fix it!
App Privacy
The developer, Groupe Mutuel, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
- Usage Data
- Diagnostics
Privacy practices may vary based on, for example, the features you use or your age. Learn More
Information
- Provider
- Groupe Mutuel has not identified itself as a trader for this app. If you are a consumer in the European Economic Area, consumer rights do not apply to agreements between you and the provider.
- Size
- 114 MB
- Category
- Health & Fitness
- Compatibility
-
- iPhone
- Requires iOS 15.0 or later.
- iPad
- Requires iPadOS 15.0 or later.
- iPod touch
- Requires iOS 15.0 or later.
- Languages
-
English, French, German, Italian
- Age Rating
- 4+
- Copyright
- © Groupe Mutuel
- Price
- Free