ServiceDeskPlus MSP | Cloud 4+
Zoho Corporation
Progettata per iPad
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- Gratis
Screenshot
Descrizione
ServiceDesk Plus MSP equips managed service providers (MSPs) with a powerful mobile solution to streamline client service delivery. Support multiple clients by enabling technicians to access, create, and resolve requests on the go. Enhance efficiency and responsiveness, leading to happier clients and a thriving business.
Key features for enhanced mobility:
- Effortless multi-client management: Switch seamlessly between clients and access dedicated service desks.
- Streamlined request handling: Create, pick up, assign, merge, resolve, and close IT tickets with ease, directly from your iPhone and iPad.
- Customizable ticket views: Tailor the ticket details view to your needs.
- Automation: Execute field and form rules when adding or editing a request.
- Improved collaboration: Access comprehensive request details, including conversations, history, and resolutions. Add notes and upload attachments to provide more context.
- Approval management: View and manage approvals for requests, changes, releases, and purchase orders.
- Track technician efforts: Track time spent by adding worklogs.
- Productivity monitoring: Monitor IT technician's productivity with the worklog timer under request details.
- Efficient task management: Create, manage, and edit tasks across all modules. Filter and search tasks, manage work logs, and prioritize tasks for optimal workflow.
- Knowledge base creation: Create knowledge base articles with rich-text formatting.
- Interactive widgets: Take immediate action on requests with interactive widgets—pick up requests, handle approvals, or even call end users directly from your home screen.
- Actionable insights: Gain context at a glance to optimize service desk operations.
- Flexible interface: Utilize day and night mode support.
- Enhanced security: Leverage multiple login methods, including SAML authentication.
Experience the power of cloud-based service management:
Get started with a fully featured, 30-day, free trial at https://mnge.it/try_now
Note: This application requires a ServiceDesk Plus MSP cloud account for your organization.
Novità
Versione 1.0.4
General fixes and stability improvements.
Privacy dell’app
Lo sviluppatore, Zoho Corporation, ha indicato che le procedure per la tutela della privacy dell’app potrebbero includere il trattamento dei dati descritto di seguito. Per scoprire di più, consulta l’informativa sulla privacy dello sviluppatore.
Dati collegati a te
I seguenti dati possono essere raccolti e collegati alla tua identità:
- Informazioni di contatto
- Contenuti dell’utente
- Identificativi
- Dati sull’utilizzo
- Diagnosi
Le procedure per la tutela della privacy possono variare, per esempio, in base alle funzioni che usi o alla tua età. Scopri di più
Informazioni
- Fornitore
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Zoho Corporation si identifica come operatore commerciale per questa app e ha confermato che il prodotto o il servizio è conforme alla legge dell’Unione europea.
- Indirizzo
- 4900 Hopyard Rd Suite 310 Pleasanton California 94588 Stati Uniti
- Numero di telefono
- +91 9952938826
- ashokr@zohocorp.com
- Dimensione
- 182,4 MB
- Categoria
- Economia
- Compatibilità
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- iPhone
- Richiede iOS 13.0 o versioni successive.
- iPad
- Richiede iPadOS 13.0 o versioni successive.
- iPod touch
- Richiede iOS 13.0 o versioni successive.
- Mac
- Richiede macOS 11.0 o versioni successive e un Mac con chip Apple M1 o versioni successive.
- Apple Vision
- Richiede visionOS 1.0 o versioni successive.
- Lingue
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Italiano, Arabo, Ceco, Cinese Semplificato, Cinese Tradizionale, Coreano, Croato, Danese, Ebraico, Finlandese, Francese, Giapponese, Inglese, Norvegese bokmål, Olandese, Polacco, Portoghese, Russo, Spagnolo, Svedese, Tedesco, Turco, Ungherese, Vietnamita
- Età
- 4+
- Copyright
- © 2025 Zoho Corporation Pvt. Ltd.
- Prezzo
- Gratis