WeWash 4+

Clever waschen und trocknen‪.‬

WeWash GmbH

    • 4,0 • 59 valutazioni
    • Gratis

Screenshot

Descrizione

WeWash has started a revolution in communal laundry washing! Unnecessary trips to the laundry room; collection of coins and washing tokens; and uncertainty about when exactly your laundry is done are things of the past. Thanks to WeWash doing your laundry is so much easier:

• Reserve washing machines and dryers for free.
• Receive notifications about the state of your laundry.
• Pay with your phone — no more coins or tokens — transparently and conveniently.
• Our help center and WeWash customer support will help you with any questions.

In detail:

Reserve washing machines and dryers for free
With our app, you can check whether there are any washing machines or dryers currently in use in your laundry room; when not in use, you can reserve them for free – directly from your sofa, when on the go, or from anywhere you choose. If there currently is no machine available … Not a problem! Enter our virtual waiting queue and save your spot in line to automatically getting the next machine when it becomes available! We will notify you as soon as your appliance is waiting for you.

Cashless payment
No more collecting special coins or buying tokens! With WeWash, you can pay for your washing and drying conveniently directly via the app. Keep track of the costs with our simple, GDPR compliant and easy to understand invoicing.

Always Stay Up to Date
You will receive regular updates on the state of your laundry via push or e-mail notifications: Whether your position in the waiting queue changes; your laundry cycle has started successfully; or your laundry is now ready for pick up: You will enjoy full transparency about your reservations, pick up times, and costs.

Free customer support and help center directly within the app
No matter what questions you might have, our customer support is always there for you. We offer you several self-help options and a help center which allows you to contact us conveniently and directly within the app

More Privacy
You’ve entered the laundry room and someone else has taken your laundry out of the machine – again?! Grrr! That’s a thing of the past! You will be informed exclusively via the app as soon as your laundry cycle has ended – before the appliance is even available for the next user! This provides you with enough time to personally pick up your laundry.

WeWash isn’t available yet in your building? Contact us at support@we-wash.com, if you would like to discuss how to get our system in your laundry room. We look forward to hearing from you and to welcoming you to the WeWash community!

About WeWash
WeWash, part of the BOSCH group and located in Munich, Germany offers a cashless laundry system and a service which makes using communal laundry rooms attractive to all parties involved.

Novità

Versione 2.47.0

We are always working on making sure that with every update WeWash runs even smoother on your smartphone. The new version of the app comes with performance and stability improvements. Which means that you can keep on washing and drying your laundry via our app, while we make sure that it’s fun!

Do you have a question or feedback? Contact us at support@we-wash.com or via the help center directly within the app.

Valutazioni e recensioni

4,0 su 5
59 valutazioni

59 valutazioni

Eli_Wittelsbach ,

Easy and functional

I used it for the first time in Frankfurt and everything went smoothly.

Risposta dello sviluppatore ,

Dear Eli,
Thank you very much for the great review. We’re very happy about the 5 stars and hope you continue enjoy washing and drying with WeWash. Best regards, The WeWash Team

ghissilviaa ,

Servizio pessimo, assistenza inesistente

La gestione dell’app lascia a desiderare su tutti i fronti, dall’assistenza inesistente ai reclami per addebiti errati mai ascoltati. Le lavatrici e asciugatrici necessitavano sempre di manutenzione, e ciò portava di conseguenza a dover lavare o asciugare almeno due volte a distanza ravvicinata gli stessi capi.
Sconsiglio di utilizzare questo servizio a meno che sia l’unica possibilità proposta (come nel mio caso).

Risposta dello sviluppatore ,

Dear WeWash Customer, We are sorry to hear that you are having problems using our service. Without knowing further details, we, unfortunately, can’t help you here. Therefore, please get in touch with our customer support via the help center in the app. Best regards, The WeWash Team

BaduelCavagna ,

App che non funziona

Ogni volta sebbene io abbia una connessione stabile e che funziona, non si connette all’app per errori di rete, così non mi arrivano le notifiche e perdo il turno della lavatrice. Altre volte mi è capitato che la stessa lavatrice venisse assegnata a due persone contemporaneamente

Risposta dello sviluppatore ,

Dear WeWash Customer, Thank you for your feedback. We’re sorry to hear that you are having problems using our service. Unfortunately, without further details about your selected laundry room, we can’t help you here. Please contact our customer support via the help center in the app and provide them more information. Best regards, The WeWash Team

Privacy dell’app

Lo sviluppatore, WeWash GmbH, ha indicato che le procedure per la tutela della privacy dell’app potrebbero includere il trattamento dei dati descritto di seguito. Per ulteriori informazioni, consulta l’informativa sulla privacy dello sviluppatore.

Dati collegati a te

I seguenti dati possono essere raccolti e collegati alla tua identità:

  • Informazioni finanziarie
  • Informazioni di contatto
  • Identificativi

Dati non collegati a te

I seguenti dati possono essere raccolti ma non vengono collegati alla tua identità:

  • Posizione
  • Identificativi
  • Diagnosi

Le procedure per la tutela della privacy possono variare, per esempio, in base alle funzioni che usi o alla tua età. Ulteriori informazioni

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