Oura 4+

Great product and service!

PRODUCT: I don’t typically write reviews on apps, but had to for my Oura. I’ve had mine for just a little over a year and have loved it. I chose the Oura because I have an analog watch that I love and I wear a lot of bracelets, so I didn’t want another thing on my wrist. Also, I have had other wrist worn activity trackers in the past and didn’t feel they were very accurate. The Oura is great because it fits with my existing jewelry. My only complaint is that I can’t do weight lifting with it because it will break (and the little nubs are painful when they dig in, I’ve tried doing kettlebell or dumbbell workouts with it on)!

SERVICE: I noticed I was having to charge my ring more frequently in the last couple months, but just thought it was because I picked up my old sport of tennis again and was taxing it with more data. However, when it got to be needing a charge every 36-48 hours, I knew it wasn’t just my imagination. By the time this has happened, I had just passed my year anniversary of having the Oura (by a week). I contacted customer service (super easy through the app) and they responded right away. They mailed out a new ring for me the following day! It arrived while I was out of town, so I’ve only just activated it. It was easy to delete the old ring and pair the new one. I’m happy to have it back and get back to being able to monitor my health again!

Developer Response ,

Thanks so much for taking the time to share the love. We're so happy to hear that our teams left you feeling supported.

Truly AMAZING Product!

This ring has been an absolute game-changer for me; I've had issues sleeping my whole life, and have taken every sleeping pill on the planet, including all the heavy/narcotic ones, and I was sick of not being able to rest for days if I forgot/lost them, couldn't fill the Rx, etc. I also recently started getting back into running for the first time since high school (I'm in my mid-30s). Oura's ability to tell EXACTLY how I'm sleeping (light/deep/REM/awake), and give insights as to how my activity might be helping or hurting my ability to be well-rested the next day, is truly incredible.

Simply by wearing this regular-looking (stylish even!) ring, which is water+everything-proof, and has a full week-long battery, I can track EVERY step, heart beat, breath, and nap. I'm now completely off of all my sleeping pills (I was on seroquel, klonopin, and Ambien!), exercising comfortably (usually not more than Ours says is necessary that day), just overall living a MUCH healthier life!

My only feature request would be to be able to MANUALLY SELECT WHICH RESTFUL PERIOD IS COUNTED AS YOUR SLEEP EVENT! I often work crazy hours, and if I nap from 1-2am for example, that'll sometimes get counted as my sleep for that day, not my actual sleep from 7am-2pm (which IS recorded properly as a "restful event", but with only a single HR/HRV value). Other than that, it's perfect!

Excellent tech, mediocre app

The Oura ring is a great wearable. Lightweight, attractive, with good battery life. The sleep stage graphs in the app are much more correlated with my lived experience than any purely app-based sleep tracker I’ve tried, so I trust Oura’s technology.

One thing that disappoints me is the small amount of information made available to me. I can find no way to export granular raw data for doing my own analyses. And neither the app nor the online dashboard supports views I would like to see, such as how my body temperature fluctuates throughout the day. (There is a relationship between body temperature and sleep.)

In general, I would love to see more emphasis on helping people understand what daytime factors influence their sleep (onset of sleepiness, regularity and duration of sleep stages, premature wake-ups, etc). This would empower people to take steps to improve their sleep quality. The data is there. Hopefully these features will be added in the future. If Oura doesn’t have the resources to do this effectively in-house, they could consider partnering with universities, the way they have for Covid studies. Sleep is absolutely critical for human health, so it deserves this level of attention.

Developer Response ,

Hi Bob & Sue, thanks so much for your review and feedback! You are more than welcome to request your raw data from our support team and they will be able to provide you with this information. Please submit a support ticket to our team at https://support.ouraring.com/hc/en-us/requests/new and a member of our team will help to get you the requested information!