Counselor Exam materials &Quiz 4+

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- Emotional Intelligence
- Effective Investigation techniques
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- Mental health
- psychology Terminology
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- Interpersonal Communication
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- Management Terminology

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Many people will, at some point in their lives, find themselves in the role of a counsellor without having a true understanding of the concept of counselling or what the role of the professional counsellor entails.

There is a big difference between a professional counsellor and a person who uses some counselling skills as part of their role, for example as a friend or colleague. A professional counsellor is a highly-trained individual who is able to use a different range of counselling approaches with their clients.

As a simpler definition, the UK’s NHS website defines counselling as:

“A talking therapy that involves a trained therapist listening to you and helping you find ways to deal with emotional issues.”

Counselling is:
The process that occurs when a client and counsellor set aside time to explore difficulties which may include the stressful or emotional feelings of the client.

The act of helping the client to see things more clearly, possibly from a different view-point. This can enable the client to focus on feelings, experiences or behaviour, with a goal of facilitating positive change.

A relationship of trust. Confidentiality is paramount to successful counselling. Professional counsellors will usually explain their policy on confidentiality. They may, however, be required by law to disclose information if they believe that there is a risk to life.
Counselling Skills
There are a number of skills that are required by counsellors. Perhaps the most important are good communication skills.

Counsellors need to be particularly able to listen effectively, giving their full attention to the client. They need to be aware of body language and other non-verbal communication. Clients will often communicate far more non-verbally than verbally, so this is an important area of skill.

They also need to be empathetic.