XCALLY Mobile 4+
XCALLY from anywhere
XCALLY s.r.l.
Designed for iPhone
-
- Free
iPhone Screenshots
Description
XCALLY Mobile is a native application that seamlessly integrate the capabilities of XCALLY into agents’ smartphones, tablets, or smartwatches.
With XCALLY Mobile agents are available anytime, anywhere.
Exceed customer expectations with outstanding service on the move even with remote or on-call workers.
Expand the reach of customer service beyond traditional call centers by leveraging the XCALLY Mobile for field technicians, external sales teams, or staff working in various locations.
Work from anywhere with XCALLY Mobile
Manage customer calls with all the functionalities agents need, including status management, call transfer and call recording.
Cooperation
Use the internal messenger to collaborate with colleagues, even when talking on the phone.
Contact manager
Deliver a seamless customer experience by providing your teams with visibility into contact information and the customer journey.
Call history
Keep track of every conversation and easily access call data
Features:
• Inbound and outbound calls
• Internal messenger
• Call recording
• Call history
• Warm and blind call transfer
• Status settings
• Queue view
• Contact manager
• Customer Journey
What’s New
Version 1.0.2
Added support for TLS transport
App Privacy
The developer, XCALLY s.r.l., indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.
Data Linked to You
The following data may be collected and linked to your identity:
- Identifiers
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
- Usage Data
- Diagnostics
Privacy practices may vary based on, for example, the features you use or your age. Learn More
Information
- Seller
- XCALLY s.r.l.
- Size
- 72.2 MB
- Category
- Business
- Compatibility
-
- iPhone
- Requires iOS 14.0 or later.
- iPod touch
- Requires iOS 14.0 or later.
- Mac
- Requires macOS 11.0 or later and a Mac with Apple M1 chip or later.
- Apple Vision
- Requires visionOS 1.0 or later.
- Languages
-
English, Italian
- Age Rating
- 4+
- Copyright
- © 2024 XCALLY S.r.l.
- Price
- Free