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Empolis Service Express 4+
Empolis Information Management GmbH
iPad対応
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- 無料
スクリーンショット
説明
With the Field Service App, you have all the service knowledge you need in your pocket at all times and can access all the information your company requires - online and offline. Whether you are on a service call on site or answering service requests on the hotline, with the Field Service App you can answer even difficult requests quickly and easily. The app protects your information and handles customer data in compliance with the GDPR.
Highlights:
Mobile knowledge hub:
The app brings together all relevant information from all systems in a knowledge hub. With the help of an intelligent search, you can find the service knowledge you need in your company at any time. Use the mobile version of Empolis Service Express® without any functional difference to the desktop version.
Offline availability:
No mobile network available? No problem. Thanks to fully automated data synchronization, you always have the latest service information with you on your smartphone or tablet.
Create and share service knowledge:
Create and edit new service notes directly in the app. Add further solution steps, photos or videos to existing service knowledge and share it directly with your team colleagues.
Community and team knowledge:
If you are unable to solve a problem, the app offers you the opportunity to find a solution together with colleagues and experts. Community and Team Knowledge identifies the right contacts based on their skills and automatically creates a corresponding chat. As soon as a joint solution has been found, the chat is closed, and the solution is saved for the future.
Data security:
The knowledge captured and your data are stored securely on German servers. Thanks to the Privacy Shield, you can always guarantee that your information and customer data is handled securely in accordance with the strict European data security guidelines.
You also can benefit from the advantages of the Field Service App from Empolis Service Express ® and download the app directly to your mobile device.
Use your login information to log in.
For questions please contact: hello@chat.service.express
About Empolis:
Empolis is a leading supplier of cloud-based software in the domain of Intelligent Decision Support Solutions based on Artificial Intelligence. As part of the proALPHA group of companies, Empolis accelerates the digital transformation of customers with the intelligent combination of knowledge and content management in standardized SaaS products according to the motto "DECIDE. RIGHT. NOW."
新機能
バージョン 4.26
New functions and improvements in 4.26
Knowledge Panel – The Knowledge Panel is now also available in the Field Service App. If the feature is configured on your tenant, the details in the search result list may have links for opening the Knowledge Panel.
PDF Documents – You can now electronically sign PDF documents. This works for documents that you find via the search, as well as exported procedure logs.
AI Assistant – The AI Assistant is now available for all users with the appropriate permissions. The feature “Empolis Buddy” is no longer required to use this function.
Procedures – The “Internal” field in the additional information is now only visible to users whose user profile has one of the legacy roles “Experte”, “Editor”, or “Normal” assigned. All other users only see the “External” field.
General – Various internal improvements to make the app ready for iOS 18.
Bug fixes in 4.26
Downloads – Fixed a problem with downloading iiRDS packages.
アプリのプライバシー
デベロッパである"Empolis Information Management GmbH"は、アプリのプライバシー慣行に、以下のデータの取り扱いが含まれる可能性があることを示しました。詳しくは、デベロッパプライバシーポリシーを参照してください。
ユーザのトラッキングに使用されるデータ
次のデータは、他社のアプリやWebサイト間でユーザをトラッキングする目的で使用される場合があります。
- ID
ユーザに関連付けられたデータ
次のデータは収集され、ユーザの識別情報に関連付けられる場合があります。
- ユーザコンテンツ
- 検索履歴
- 使用状況データ
ユーザに関連付けられないデータ
次のデータは収集される場合がありますが、ユーザの識別情報には関連付けられません。
- 位置情報
- 連絡先情報
- ユーザコンテンツ
- ID
- 使用状況データ
- 診断
プライバシー慣行は、ご利用の機能やお客様の年齢などに応じて異なる場合があります。詳しい情報
情報
- 販売元
- Empolis Information Management GmbH
- サイズ
- 298MB
- カテゴリ
- 仕事効率化
- 互換性
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- iPhone
- iOS 15.0以降が必要です。
- iPad
- iPadOS 15.0以降が必要です。
- iPod touch
- iOS 15.0以降が必要です。
- Mac
- macOS 14.5以降とApple M1以降のチップを搭載したMacが必要です。
- Apple Vision
- visionOS 1.0以降が必要です。
- 言語
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日本語、イタリア語、オランダ語、スウェーデン語、スペイン語、デンマーク語、ドイツ語、ノルウェー語 (ブークモール)、フィンランド語、フランス語、ポルトガル語、ロシア語、簡体字中国語、英語、韓国語
- 年齢
- 4+
- Copyright
- © Empolis Information Management GmbH
- 価格
- 無料