PayPal 4+

ご存知の様に、paypalは日本の企業ではありません。

しかしながら、日本の名だたる優良企業と比べても、世界の他の優良企業と比べても電話での対応は間違いなく世界最高です。

PayPalへ問い合わせをすると、中国などのコールセンターにつながり、中国人なまりと思われるアクセントのオペレーターに繋がります。

その対応の素晴らしさは、(良い意味で)日本人よりも日本人らしい丁寧で誠実な対応です。

既に9年間PayPalとお付き合いがありますが、常にこちらの想像を越えてくるのです。

本当にトラブルや質問に対するこの対応力には感動します。

金融業界の企業なのに、本当にエンタメ業界の雄であるディズニーランドよりもある意味感動する会社です。

あ、それからアプリも最近のアップデートがすごくて驚いています。パソコンでログイン時も分かりやすい管理画面です。

モバイルでほぼ何でも出来る感じですね。分からなければ、本当に電話で聞かれると何でもわかりやすく教えてくれます。

やらせの様な下手褒めなフィードバックですが、これ正真正銘顧客100%の立場で答えています。

是非、沢山の人にPayPal体験をしてほしいです。

Efficient in taking your money, but forget about being able to communicate with them should you have any problems. 2 months of generic replies from their ‘support’ agents, who clearly do not read the uncountable detailed messages you send...who conveniently change constantly, ensuring you need to explain the problem to a different support member every 5 minutes, because you must re-log in every 3 minutes... Perhaps their ONLY security measure.

Complete lack of security on so many levels. Often No Password Access. No Permission Requests to access your personal data... not even an option to be turned off in settings..?!?!?

*Be sure to Log Out and shut down app, as you often can access your account without actually entering a password..!!!

Currently.... have been waiting over 24 hours for a reply, regarding my account being hacked. The only notifications I have received are those telling me my “My Account Information has been Updated”. ... when I haven’t accessed my account for over a month...??? So why have my ‘PERSONAL’ details been changed, or more importantly WHO has accessed my account and changed my details...!?!?!

This WAS the only online source I have used in the last 10 years to transfer money, but clearly they can no longer be trusted.... Happy to Take, but Reluctant To Give ANYTHING Back..!!!

Step Up PayPal, and remember who is keeping you in business in these difficult times... Unfortunately they’ll NEVER READ OR RESPOND TO THIS EITHER..!!!

APPALLING CUSTOMER SERVICE & APP SECURITY...!!!

Taking profit from corona events, to become the most famous crooks of the net.
From september 23rd 2020, in the middle of a pandemic that destroys small businesses, paypal had the great idea of not refunding their fees involved anymore, whatever the transaction issues. The japan post suspended any shipment to 100 countries ( inc the usa) and will not ship until further notice. My ebay stores are receiving orders and payments that i cannot restrict or stop. I have been forced to cancel and refund more than 50% of my orders, since i cannot ship. In other words it means that now on, refunding my buyers for a sanitary situation that i am not responsible for, is charged to me of the 4% that paypal keeps in their pocket. What a shame... this is so low and miserable business you, crooks, sharks. I really wish you will be sued for your abusive methods and extortions.