SRC Mobile 4+
Serena Software
iPad対応
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- 無料
スクリーンショット
説明
Service Request Center Mobile enables users to browse available IT and business service requests and their associated SLAs, and then submit and monitor requests from their mobile devices. Your IT service staff and managers can also easily approve, track, and fulfill requests from their mobile devices.
Users can use SRC Mobile to:
• Browse the catalog for service requests
• Manage set of your favorite categories and services
• Catalog of services is available in 2 modes: with nested categories (for SSM 5.2) and with a single level of categories (SSM older than 5.2)
• Search the catalog for available service requests
• Submit requests with the ability to attach a picture from camera
• Choose full form or simplified form format to manipulate with form data in the most convenient way
• Browse your service requests and execute transitions on a particular request
• Browse tickets waiting for your approval and proceed with approvals
• Offline Mode. Mobile users can now download and work with items in offline mode, which enables them to continue work even when wi-fi or network coverage is unavailable.
• SRC Mobile provides the same user experience to work with the Knowledge base as Web client:
o Search for the article
o Filter articles
o Contributing your feedback to the Knowledge base adding comments and giving rates to the articles
o Once new item is submitted, search through the Knowledge base is performed automatically while Title is entered. Pop-up shows some articles found related to the Item Title.
新機能
バージョン 5.4.2
- Support SBM 11.7.1
- Text scanning (OCR)
- Predicting field values (SBM server 11.7)
- Updated login screen to be consistent with Micro Focus products
- Pre fill log in details using remote configuration
- Defect fixes and improvements
アプリのプライバシー
デベロッパである"Serena Software"は、プライバシー慣行およびデータの取り扱いについての詳細をAppleに示していません。詳しくは、デベロッパプライバシーポリシーを参照してください。
詳細が提供されていません
デベロッパは、次のアプリアップデートを提出するときに、プライバシーの詳細を提供する必要があります。
情報
- 販売元
- Serena Software
- サイズ
- 28.6MB
- カテゴリ
- ビジネス
- 互換性
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- iPhone
- iOS 12.0以降が必要です。
- iPad
- iPadOS 12.0以降が必要です。
- iPod touch
- iOS 12.0以降が必要です。
- Mac
- macOS 11.0以降とApple M1以降のチップを搭載したMacが必要です。
- Apple Vision
- visionOS 1.0以降が必要です。
- 言語
-
英語
- 年齢
- 4+
- Copyright
- Copyright © 2018 Serena Software, Inc., a Micro Focus company. All Rights Reserved.
- 価格
- 無料