Withings Health Mate 4+

iPadの横画面に『戻る』ボタンが必要です‼️

いつも睡眠時間管理できてとても便利です。 ただ一点お願いです！ 普段、私はiPadを横画面にして確認していますが 一旦睡眠の質の睡眠時間チャートを確認した時 まだ更新がされてない時など更新をしたいために 一旦戻ろうとする際の戻るボタン〈が横画面事には 表示されないために都度縦画面に戻すのがホルダーに iPadを固定して使用してるため、とても面倒であります。 横画面上でも戻ってホーム画面へ行けるボタンを表示、もしくは 横画面中にデータのリアルタイム更新できるボタンなどを かのうにしてはいただけないでしょうか？ そうすればとても便利なアプリとなると思います。 よろしくお願いします☆彡

→追記(24年７月)
上記のiPadの横画面状態での戻るボタン表示ができる様に
していただきまして、
本当にありがとうございました！とても便利になりました♪
＼(^o^)／

I can no longer see registered devices after the update.

After a recent update, everything is gone from the list of registered devices. I was able to initialize and reconnect ScanWatch and Body+, but Body+ logs can no longer be captured. I think Wiyhings is prone to errors around the connection between the devices and the app. I wish it could be improved.

先日のアップデート後に登録機器一覧からすべてが無くなってしまいました。 ScanWatchとBody+を初期化して再接続はできましたが、Body+のログが取り込めなくなりました。 Wiyhingsは機器とアプリの接続周りでエラーが出やすい気がします。改善してほしいなぁ。

2024.6
5月29日を最後にiOSのHealthにワークアウトのデータだけが同期されなくなってしまいました。

デベロッパの回答 、

Hi, thanks for your feedback. I'm sorry to hear that your ScanWatch and Body+ disappeared from the list of devices after the last Withings update and for the syncing situation for your scale. I appreciate the details you shared and your effort in reconnecting the devices. Please allow me to look into this matter. I invite you to reach out to us at https://bit.ly/3Lg5tPL. Cheers — Jo, Withings Customer Service

No matter how many times I say it, I ignore

I have contacted support many times, but they have made no attempt to correct the app's problems. The measurements for weight and blood pressure are not reflected in the app. Sometimes they are reflected in the wab version but not in the app version. There are problems like this. Anyway, please thoroughly re-examine the app. Withings' early apps and products were really good. They were easy to use and customer-oriented, but after the split with Nokia, they became just clunky and sloppy. I wish they would take the customer's perspective into account a little more.

デベロッパの回答 、

Hello, thanks for leaving a review. I'm sorry to hear that the performance of the app has been deteriorating with each update. I appreciate you bringing this to our attention. Have you already tried contacting our support team about this? If so, please provide me with your support case number, and I'd be happy to follow up on your case. If you haven't yet contacted us, please visit https://bit.ly/3Lg5tPL. With appreciation — Lyn, Withings Customer Service | Jun 6, 2024:
Hello, thanks for leaving a review. I'm sorry to hear about the challenges you're facing in the Withings app. Please allow us to have the opportunity to take a look at the situation and resolve it for you by contacting us at https://bit.ly/3Lg5tPL. Have a great day — Lyn, Withings Customer Service | Feb 16, 2024: Hello, thanks for leaving a review. I'm sorry to hear that the date and time of your blood pressure measurements aren't showing properly in the Withings app. To address the situation, please log in via the Online Dashboard at https://bit.ly/3gbeQF0 to confirm if your data displays correctly. If it does, consider uninstalling and reinstalling the app. If the same matter persists, please do not hesitate to reach out to us by visiting https://bit.ly/3Lg5tPL. Cheers — Lyn, Withings Customer Service