iPhone Screenshots

Description

JUMIA FOOD delivers Meals, Drinks and Groceries from hundreds of restaurants and shops across 9 countries directly to you.
Everything you need, delivered now!

Order meals from the comfort of your home or office and get your meals delivered to you.
Get your favorite meals from your most trusted and loved restaurants in the city only one click away and with a fast delivery straight to your doorstep.

Jumia Food also lets you order for groceries in its new SUPERMARKET service, as well as drugs and medication in its PHARMACY service (available only in some countries), delivering these essential needs to customers all within the hour of placing an order.

HOW IT WORKS: SIMPLE AND FAST
1) Enter your location and find restaurants and shops around you.
2) Browse meals and products from pick listed restaurants and shops near you. Order wherever you are!
3) Sort based on rating, budget, opening hours, delivery time, delivery fee, minimum order amount, vouchers acceptance.
4) Enter your delivery address and pay online or cash on delivery.
5) Make the most of promos, voucher codes and the Free Delivery option (only on selected restaurants)
6) Track your order and enjoy quick delivery!
7) Rate and review the entire experience.

Any Doubts? The Live Chat with our customer service is here to help.

CUISINE VARIETY

Have your favorite meals delivered straight to your door!
Jumia Food partners with the best restaurants to provide you with the richest variety of meals whatever your appetite. Watching a football game with friends? Want a romantic moment with your partner? No time or not want to cook? Busy at work and can’t step out for lunch?

Whatever you are craving, we put great local food all in one place for your absolute enjoyment.

+ American, Continental, Mediterranean
+ African (Nigerian, Ivorian, Ethiopian, Moroccan, Ugandan, and more)
+ Asian (Indian, Lebanese, Thai, Turkish)
+ Oriental (Korean, Chinese, Japanese, Sushi, Ramen, Noodles, Vietnamese)
+ Shawarma, Kebab, Couscous, Wraps, Sandwiches
+ Halal
+ Fast Food & Burgers
+ Healthy
+ French Fries
+ European (French, Crepes, Italian, Pizza, Pasta)
+ Meat (burgers, steaks)
+ Salads and Soups
+ Alcoholic Drinks
+ Mexican, Brazilian
+ Vegetarian
+ Breakfast, Smoothies, Fresh Fruit Juices, Bakery and Cakes
+ Coffee, Desserts and Ice Cream

SUPPORTED CITIES

DZ: Algiers, Oran, Blida, Boumerdès, Tizi Ouzou
CI: Abidjan
GH: Accra, Tema, Kumasi
KE: Nairobi, Eldoret, Kisumu, Mombasa, Nakuru, Kajiado, Kiambu
MA: Casablanca, Marrakech, Rabat, Agadir, Meknès, Tanger, Fès, El Jadida, Dar Bouazza, Laayoune, Kenitra, Mohammedia, Oujda, Salé, Taghazout, Temara & Tetouan
NG: Lagos, Abuja, Port Harcourt, Ibadan
SN: Dakar
TN: Tunis
UG: Kampala, Entebbe

MORE INFORMATION
Nigeria: https://food.jumia.com.ng
Kenya: https://food.jumia.co.ke
Ghana: https://food.jumia.com.gh
Uganda: https://food.jumia.ug
Morocco: https://food.jumia.ma
Ivory Coast: https://food.jumia.ci
Algeria: https://food.jumia.dz
Senegal: https://food.jumia.sn
Tunisia: https://food.jumia.com.tn

OTHER BLOGGERS’ REVIEWS
“Their service is fast, reliable and easy[…­]they managed to make food delivery fun and so convenient!” - by ConnectNigeria

“It’s an easy to use app that gives you numerous choices, signing up is easy and happens when you are ready to order.” - Techweez

“The app gives the users the fastest way to order food with a smartphone or a tablet.” - Kachwanya

“I had never ordered food online and my reservations were because I always thought that it was expensive. After going through the Jumia Food website, I realized that I was wrong.” - TheWineAndFoodReview

What’s New

Version 4.7.1

We have a new amazing version of the Jumia Food App available for you! Discover what changed:

• Performance and stability improvements

We are looking forward for your feedback! Your feedback and ideas can be reported at mobile.food@jumia.com.

Ratings and Reviews

4.1 out of 5
3.1K Ratings

3.1K Ratings

Marttts ,

Fix app syncing with phone

I’m a frequent user, and one of the challenges I face is the app syncing with my phone timing. I prefer not to have my phone on automatic time set, and my phone time will not usually be the exact time, which I think affects an order when I place it. It says “ preorder”, then ends up declined as the app reads that the restaurant did not respond to my order. Also, the up & down in-app scrolling is not very stable. Thirdly, the typing field is a struggle, especially if you have a long request on how you would like your order. It’s linear, and one can’t go back or forward to text that has disappeared from the screen, eg. to re-read and may be correct any typos that may distort your message

Mutanu N ,

Poor pay mechanisms

Ive been using jumia for some time now and the service is getting poorer and poorer. Not once I have had to pay for the same order twice! You put in your payment details it fails to complete the transaction but you are deducted funds from your account. So no food and no money! Whats worse is how unavailable their customer service is, not available on phone or you have to wait for ages before someone attends to you on chat. If you are lucky to find someone they promise to look into the issue with no avail! For example one of their agents promised to initiate a reversal of my wrongfully deducted funds, waited all weekend and Monday before I got in touch again, and when I did they had not even acted on my complaint, as in nothing! And now even their chat service is unavailable so virtually no way to get in touch with Jumia! Bravo guys! You have hit the gold standard for terrible service! I still want my refund!

Developer Response ,

We’re really sorry for any unsatisfactory experience you had with our services. Your feedback will be forwarded to the appropriate department to be considered, and kindly note that we're working on improving our services in all aspects and we hope that it meets your expectations very soon. Our apologies for any inconvenience we may have caused you!

SNK's Mama ,

Almost there

I appreciate the convenience brought by the app. I would like to be able to save more than one frequently used address. And if a restaurant is non responsive, the response time from the customer care team should be shorter. The live chat also needs to be easier to use for mobile, the typing function doesn’t pop up immediately unless the help desk chats first. However, I look forward to continuing with the service with continuous improvement.

App Privacy

The developer, Africa Internet Group, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Used to Track You

The following data may be used to track you across apps and websites owned by other companies:

  • Purchases
  • Identifiers
  • Usage Data
  • Diagnostics

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Purchases
  • Identifiers
  • Usage Data
  • Diagnostics

Privacy practices may vary based on, for example, the features you use or your age. Learn More

Supports

  • Family Sharing

    Up to six family members will be able to use this app with Family Sharing enabled.

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