Safaricom Limited

    • Free

iPhone Screenshots


The new M-PESA App makes it easier to transact on M-PESA. 

The new app enables you to view your M-PESA balance in the home screen, Favorites lets you save your most frequently used features so that they're just a click away. Frequently used contacts and till numbers are automatically displayed so that you can quickly find them to send money or make payments.

· Biometrics
Login to the myM-PESA app conveniently and authenticate payments by scanning your fingerprint or face ID.

· Send money easily
Send money by scanning a QR code, searching your phonebook or selecting from your frequent M-PESA contacts. You can also add contacts to your favorites list so you don't have to search every time.

· Pay Bills
Pay your bills easier by selecting from the popular M-PESA bills, scanning a QR code or by selecting from one of your favorite or frequent bills

· Buy Goods and services
Pay for your goods and services by manually inserting the till number, scanning a QR code or by selecting one of your favorite and frequent used tills.

· Pay to Phone Number
This is a new payment service that allows customers to pay small businesses for their goods and services

· Withdraw
Withdraw money from your M-PESA at any agent or at selected bank ATMs

· Buy Airtime
Buy airtime conveniently with M-PESA for yourself or for your family and friends

What’s New

Version 3.0.3

Thank you for using the M-PESA app. We are always working on new features, improvements, and bug fixes. 
In this version we are unifying the send money experience to enable customers to send money to M-PESA users
and users on other mobile money networks in the same journey.

Ratings and Reviews

4.7 out of 5
17.4K Ratings

17.4K Ratings

zakozil ,

Very good .

Subject: Request for Access to Mpesa Using Different Network Data

Dear Mpesa Team,

I hope this message finds you well. I wanted to bring to your attention a challenge that some of your customers, including myself, are facing regarding accessing Mpesa services using data from different networks.

As a user of Faiba data services, I often encounter difficulties when attempting to access Mpesa functionalities due to restrictions tied to specific network data usage. This limitation poses an inconvenience for customers like me who rely on alternative network providers for internet access.

Therefore, I kindly request that Mpesa consider allowing customers to access your services using data from different networks, including Faiba. This adjustment would greatly enhance user experience and accessibility for a broader range of your clientele.

Thank you for your attention to this matter. I look forward to any updates or considerations regarding this request.

Best regards,
Abdirizak .

WuoAlwala ,

Improve Analytics

Top dashboard focuses only on ‘Spend’ which is limiting and not telling entire financial story. Since we live in a month by month economy., would be nice to delineate the dashboard to read as much Monthly data as possible, e.g 1. spend by types (family, shopping, withdrawals etc 2. Receipts by type (from individual, business, etc) And from this to enable one still down to specifics under each. Also would be good to have ‘money in’ trend lines to compare against ‘money out’ trend line already provided. Otherwise the statement search functionality is great and the fact you are able to download portions of it according to ones slice and dice criteria. In future you can improve Home dashboard to read year to date data with user able to select which months of the year he wants to see.

TheShyGorilla ,

An amazing, unstable m-pesa app

I’ve been using this app for almost 2 years now and I feel like that puts me in a good position to review it. To begin, it is incredibly convenient. It just makes paying for goods or sending money a thing you don’t really have to think about and it just jam packed with features to make ease of use a priority. However, it is also riddled with bugs and unexpected behavior. At the worst time it’ll decide to stop working, you won’t be able to make payments, or it just won’t load up. The the data analytics features take forever to load and will only return the data on a good day. The developers really need to work on the back end to improve reliability and reduce the sheer amount of downtime to better user experience.

App Privacy

The developer, Safaricom Limited, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Used to Track You

The following data may be used to track you across apps and websites owned by other companies:

  • Purchases
  • Identifiers
  • Usage Data
  • Other Data

Data Linked to You

The following data may be collected and linked to your identity:

  • Purchases
  • Location
  • Contacts
  • User Content
  • Identifiers

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Usage Data
  • Diagnostics
  • Other Data

Privacy practices may vary based on, for example, the features you use or your age. Learn More

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