Faveo Helpdesk 4+

Name: Faveo Helpdesk
Author: Ladybird Web Solution Private Limited

Ladybird Web Solution Private Limited

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설명

The word Faveo comes from Latin which means to be favorable. Which truly highlights vision and the scope as well as the functionality of the product that Faveo is. It is specifically designed to cater to the needs of startups and SME’s empowering them with state of art, ticket based support system. In today’s competitive startup scenario customer retention is one of the major challenges. Handling client query diligently is all the difference between retaining or losing a long-lasting relationship. The company is driven by a passion for providing tools for managing consumer queries for strategic insights and helping companies take those decisive decisions.

Faveo can also be customized according to requirement and we do undertake such request.

Faveo is designed & developed by Ladybird Web Solution Pvt Ltd and launched in October 2015.

Check out the knowledge-base and our Video channel to learn how to use Faveo and this mobile app.

To use this application please sign up on www.faveohelpdesk.com This ios application will work with Faveo Helpdesk web-based application.

2024년 4월 22일

버전 8.0.7

In this release, we have introduced several changes and new implementations in the app:
1. Implemented Change requester and made cc addition user-friendly in ticket details.
2. Enabled multiple tickets assignment on the ticket list
3. Implemented breaklines in ticket threads or replies
4. Added an inbox tickets filter module
5. Supported multiple languages