incident.io 4+

Name: incident.io
Author: incident.io

incident.io

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설명

Incidents can be stressful, but they don’t have to be.

incident.io helps tech-led businesses navigate incidents from detection to post-mortem and beyond. Built on the experience from thousands of incidents, incident.io eliminates anxiety, uncertainty, and chaos experienced by responders throughout an incident.

Key features of the incident.io app include:

- Get notified about incoming alerts via push notifications
- Acknowledge escalations, connect escalations to incidents and easily hop into Slack to mediate any issues
- Set up your notification preferences to bypass Do Not Disturb and Focus Filters, ensuring you are always notified
- See if you are on-call or when you will be on-call next
- View all your organization’s active incidents or only those that you are a part of

Trusted by industry-leading companies, including Etsy, monday.com, and Skyscanner, incident.io meaningfully improves your incident management process so that you can spend less time responding to incidents and more time fostering customer trust.

2024년 4월 12일

버전 1.0.5

- We have simplified the process of acknowledging escalations directly from the Home tab in the app. If you have a single escalation that needs your attention, you can acknowledge it with a single tap right from the Home tab. If there are multiple escalations, you can acknowledge them as a group and optionally set auto-acknowledge mode for a few minutes.
- We have resolved an issue where dismissing the auto-acknowledge bottom sheet unintentionally closed the escalations view in the background.
- If you are quick to acknowledge a page and we haven't created a Slack channel for the incident yet, you'll now see a new loading placeholder while you wait.

We are currently focusing on bringing schedules to the app. Stay tuned for further updates.