SimplyGo 4+
Transit Link Pte Ltd
-
- Free
iPhone Screenshots
Description
Formerly the “TL SimplyGo app”, the SimplyGo app integrates the key card-related features from the EZ-Link app and aims to provide commuters with a seamless experience for their transit ticketing needs and card-related services.
Some key features of the SimplyGo app include:
- View travel transaction history and expenditure of yourself and your loved ones, up to the last 180 days
- Receive alerts on low card balance* [NEW]
- Receive push notifications on your trip fares^
- Top up on-the-go for cards* added to your account
- Block lost travel card* and transfer value to new card [NEW]
- Submit and view transit claims status
- Apply/replace Concession card & purchase concession pass for SimplyGo Concession cards
- View Non-Transit Area (NTA) transactions* [NEW]
- Pay penalty fees
- View and redeem electronic Public Transport Vouchers to your added SimplyGo travel cards and stored value travel cards
*Only applicable to SimplyGo EZ-Link & Concession cards ^Applicable to contactless bank cards and SimplyGo EZ-Link & Concession cards
On top of the above, you can also enjoy the following:
Customisable homepage to facilitate access to your preferred functions
Plan your journey using the “Journey Planner” and save your preferred routes and locations
Check out the bus routes, fares, estimated travel time and bus arrival timing using the “Travel Guide”
Website: www.simplygo.com.sg
Thank you for using the rebranded SimplyGo app.
What’s New
Version 8.2.0
General enhancements and bug fixes
Ratings and Reviews
Ate my money and cannot get it back
- Cannot top up EZLink card on this Simply Go app.
- EZLink App is not available in foreign app store, so even if it says you can top up online using EZLink app, it is not available.
- Cannot get the money back even if you have a receipt and claimed on the very day you topped up and faced a problem of your balance totally missing.
- Customer service is not helpful and waste your time and mobile phone/data credit.
- Most top up machines accept only "local credit cards", and the ones that do accept cash would eat your money and spit out your receipt as if all went through, but it is a deceitful receipt because your balance is not updated. The Simply Go app also does not detect top up balance update.
- As a tourist, therefore, you should be informed to avoid it. Even the customer service agent whom I had to explain what happened multiple times, conceded that I should forget about it and buy a tourist pass.
Useless app
I just registered and the app signed out on its own. When I tried login again, it said invalid user or password. I tried signing up, it said my phone number has been registered. Tried forgot password, there’s some missing user token blabla. Don’t even deserve 1 star
App Privacy
The developer, Transit Link Pte Ltd, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.
Data Linked to You
The following data may be collected and linked to your identity:
- Contact Info
- User Content
- Identifiers
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
- Location
- Diagnostics
Privacy practices may vary based on, for example, the features you use or your age. Learn More
Information
- Provider
- Transit Link Pte Ltd
- Size
- 141.7 MB
- Category
- Travel
- Compatibility
-
- iPhone
- Requires iOS 13.0 or later.
- iPod touch
- Requires iOS 13.0 or later.
- Apple Vision
- Requires visionOS 1.0 or later.
- Languages
-
English, Malay, Simplified Chinese, Tamil
- Age Rating
- 4+
- Copyright
- © 2013 Transit Link Pte Ltd
- Price
- Free