OSN‪+‬ ‪١٢+‬

Thanks for the great app and interesting updates … I hope you can enhance the below points though: 1-Adding more content, specially horror and comedy genres 2-Adding English subtitles to the content, a lot of the movies/series are having only Arabic subtitles, it’s really inconvenient for non Arabic speaking audience. 3-Please add the option to remove the Movie/Series in the (continue watching) section .. many times I would open a movie to check something, but I don’t really want to watch it .. but i can’t remove it from the list …
4- it would be great to add the OSN app to PlayStation and Xbox stores, you would be able to reach a lot more users this way !

Thanks and I hope you great success

Hello Lewi, thanks for contacting us and sharing your nice feedback as well :). Kindly be informed that we are always keen on adding new and exclusive content to be more convenient and satisfying for you. For the Subtitle point, we would like to clarify that we are only a displaying platform, so we display the content on the same form we get it with from the production studios we can't add or remove anything on it. Regarding other suggestions it will all get the consideration needed. Have a lovely day :). Hagar.

The new update is amazing and it’s actually very similar to Netflix. I am facing a big problem on tracking the episodes I reached as it is not automatically as updated and sometimes never updated 👎🏻 as well as when I watch from 2 diff devices it’s also not synchronised in both devices 🤷🏼‍♀️🤷🏼‍♀️ please try to fix this.

Other than that I really do love and enjoy the app

hello dear, thanks a lot for your feedback it'll sure be added to the suggestions list to be considered in the future updates and actually the 10 sec rewind/ forward button is now available on website and we're still working on improving the app and adding more features to offer the best user experience for you.
Rehab

I admire your streaming service it’s one with the best libraries in the MENA , but if you could just improve the viewer experience. For example : when tilting the phone the screen should tilt with it , watched episodes should be removed from the “ continue watching “ area , you should add a button for skipping 15 seconds , playing over cellur data should be an automatic feature, also the graphics and the search engine should be much easier to found / and the app crashes most of the time. As I said OSN is one of the best services in MENA , that’s why the streaming app should be something worth it .

Hi there!, I apologize for any inconvenience, and I will make sure to deliver your feedback, regarding the crashing issue, please remove the app, clear cache and cookies, then install the app, if the issue persists then kindly provide me with your exact device model and registered email to streaming@support.osn.com and I will be happy to assist you.
"Ahmed"