Coursiv 4+

I don’t usually write reviews, but this time it is important. If you’re thinking about getting a subscription, then don’t. All of the information that they have in their “courses” has no value and can easily be found on the internet, so, please, don’t waste your time and money, as they won’t refund your money hiding behind their policy, which makes no sense. I couldn’t get my money back, but I hope someone will save their money

Hello,

Thank you for taking the time to share your feedback. We are truly sorry to hear that your experience with our courses did not meet your expectations. We strive to provide valuable and unique content that is well worth the investment, and it’s disappointing to know we fell short in this instance.

Regarding the content, we continuously work to curate and update our courses to ensure they deliver insights and knowledge that are not readily available for free. We appreciate your perspective and will take it into consideration as we seek to improve our offerings.

As for our refund policy, we try to be clear and fair about the terms during the sign-up process. We understand that it can be frustrating if the policy does not align with your expectations, and we are continually reviewing our policies to ensure they are reasonable and transparent.

We encourage anyone with concerns or questions about their subscription or our content to reach out directly at support@coursiv.io. We are here to help resolve any issues and ensure that all our customers have a positive experience with our platform.

Thank you once again for your feedback. It is crucial in helping us improve and better serve our community.

Best regards,
Coursiv Customer Support Team

This is a joke, I downloaded app, paid for trial. Couldn’t find anything useful, then deleted app. I am absolutely sure that I didn’t pick any subscription. But today you billed me 40$. Give me a refund, I’m not gonna use it.
I already made a request to your support, but there is no tracking or confirmation of receiving my request, its like you sending it to nowhere

Hello,

Thank you for reaching out. We apologize for any confusion regarding the billing. When you subscribe to a trial with us, it's stated during the signup process that if the trial is not canceled before it ends, it automatically converts into a regular monthly subscription. Deleting the app does not cancel the subscription. We encourage users to manage their subscriptions actively to avoid unwanted charges. Please continue to follow up with our support team at support@coursiv.io, and we will ensure your issue is addressed promptly.

Best Regards,
Coursiv Customer Support Team

I paid for a 1 week subscription, used it 2 days and later on deleted the app and discontinued my subscription. But every day you try to debit funds from my account. Stop doing it!

Hello,

Deleting the app does not automatically cancel your subscription. To cancel your subscription, please contact us directly at support@coursiv.io, and we will assist you with the cancellation process to ensure no further attempts to debit funds from your account.

Best Regards,
Coursiv Customer Support Team