DiDi: Ride Hailing in China 4+
Ride in Chinese mainland, HK
滴滴出行(北京)网络平台技术有限公司
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- Free
Screenshots
Description
A Kind Reminder:Relevant services for the Didi Chuxing App/Mini Program are available only in the Chinese mainland and Hong Kong SAR.
DiDi is a leading mobility technology platform that makes your travel easy in China. With the DiDi ride-hailing app, you can get a ride at your fingertips. With the English interface, 24/7 in-app English customer service, and its presence in over 400 cities across China, DiDi provides you with safe, affordable, reliable and convenient ride-hailing services!
What’s New
Version 6.8.2
-Performance improvements and bug fixes.
Ratings and Reviews
Their complaint department is horrible
DiDi essentially ignores complaints from customers about very bad drivers. For example, it’s been in the news that a lady reported to DiDi that their driver took her to a strange place outside of the city and then followed her around even after she got out. DiDi ignore that complaint, and the same driver raped and killed another passenger shortly thereafter. In the US, a complaint would be sued for criminal negligence, but DiDi just makes excuses and lies there way out of these situations without actually solving the problems.
You’d think that after their drivers raping and killing customers, they’d take customer complaints seriously, but they still don’t. On May24th, 2020 one of their drivers sped away with a few of my shopping bags while his trunk was still open. Instead of wasting hours on a Sunday night at the police station and showing up to work exhausted, I gave DiDi a chance to tell the driver to bring my bags back, but their company is so pathetic I was told that they didn’t have a manager on duty, and the driver wouldn’t listen to the representative. He lied to her, saying that he didn’t know the bags were still in the car, and then made the excuse that he had another customer, so he couldn’t bring the bags back. He later changed his story to say that he’d honked his horn to try to get me to come back and get the bags, but DiDi’s complaint department isn’t professional enough to figure out that the driver has been lying and to care about such a dishonest driver who steals from customers. Even though I complained about the driver while still in his car and then again immediately after he drove away, DiDi denied that the driver took my bags and pretended that I merely forgot them. The representative assured me that the driver would promptly return the items to me early in the week, so I went home and slept to be well rested gor work. But DiDi’s complaint department didn’t even contact me as they promised to do, and I had to complain repeatedly to get them to do so. Then after all of their stalling, they claimed that he had taken the items to a police station far away, and that I could go get them, but when I went much later, they were nowhere to be found. An officer contacted DiDi, and a few days later, the police said I could go pick up my items. I asked the officer when they had been returned, and he said they were returned the previous week, which means that the driver yet again lied to DiDi when he claimed to have taken the items to the police station, because he didn’t actually return them until I went there looking for them.
DiDi’s complaint department is so utterly pathetic that they astonishingly even refused to compensate me for the 4 DiDi’s to and from that police station to get the property their driver intentionally took from me!
That DiDi still allows horrible people to drive for them even after ladies have been raped and killed shows that they only care about money. They don’t care about people. If they cared about people, they obviously would take complaints seriously and fire such horrible drivers. DiDi is a pathetic company
Events
App Privacy
The developer, 滴滴出行(北京)网络平台技术有限公司, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.
Data Used to Track You
The following data may be used to track you across apps and websites owned by other companies:
- Identifiers
Data Linked to You
The following data may be collected and linked to your identity:
- Health & Fitness
- Financial Info
- Location
- Contact Info
- Contacts
- User Content
- Search History
- Identifiers
- Usage Data
- Diagnostics
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
- Financial Info
Privacy practices may vary based on, for example, the features you use or your age. Learn More
Information
- Provider
- Didi Chuxing (Beijing) Network Platform Technology Co., Ltd
- Size
- 288.7 MB
- Category
- Travel
- Compatibility
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- iPhone
- Requires iOS 11.0 or later.
- iPod touch
- Requires iOS 11.0 or later.
- Apple Watch
- Requires watchOS 8.0 or later.
- Apple Vision
- Requires visionOS 1.0 or later.
- Languages
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English, Simplified Chinese, Traditional Chinese
- Age Rating
- 4+
- Location
- This app may use your location even when it isn’t open, which can decrease battery life.
- Copyright
- © 小桔科技
- Price
- Free
Supports
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Siri
Get things done within this app using just your voice.