Discover the new Alfa mobile app by downloading it now! Enjoy the same old features you’re used to, in addition to new features wrapped in a brand new design that will allow you to easily manage and track multiple Alfa accounts all from one place.
Whether you are a Prepaid, Postpaid, Business, Mobile Broadband or Alfanet subscriber, you will be able to track your consumption, manage your service, pay your bill or recharge your line, and much more.
Manage multiple accounts:
Easily switch between multiple Alfa accounts without the need to login every time.
Track your consumption:
Get an overview of your consumption as soon as you open the app.
Manage your services:
Manage your active services, and subscribe to new services on the go.
Pay & Recharge:
Recharge from a credit card, a postpaid line or a scratch card.
Pay your bill and activate automatic bill payment.
Check your bill:
Check your current bill and previous bills.
Send Free SMSs:
Send 5 free SMSs per day
Locate Alfa Stores & distributors:
Find the nearest store and get directions, contact and opening hours.
Live chat with our customer service representative, submit a suggestion, retrieve your line’s PUK, unblock codes and report coverage problems by sharing your location.
We update our app regularly so we can make it better for you. Get the latest version for all of the available Alfa features.
This update includes performance improvements to make Alfa App better for you.
Ratings and ReviewsSee All
When opening my services it takes too much time
Developer Response ,
Hello Hussein, thank you for your feedback and we are sorry that you faced a bad experience. If the issue persists, contact us on firstname.lastname@example.org with your contact details.
I have my line as a post paid for years. When the technology was developed I was happy to have an App that shows me where I stand from my bill, free minutes and free SMS in addition to knowing my internet consumption. I believe this didn’t get alignment with the corruption and seems that someone decided we can’t give an insight on ppls bills. What they did? Alfa high tech and service stopped the app from working. I tried over the years several times to contact these guys or what they call customer service; the poor guys at the so called customer service were replying very efficiently and registering my complaint but for sure nothing happens after that.
I hope and it’s only a weak poor hope till now that the new minister will do something efficient with this sector that would eliminate the corruption from the big issues to such ones I have.
The absolute worst
I wish I could rate -millions of stars. This is the third time I recharge a card via credit card with this app and don’t get the card while they take the money. I contacted alfa, they took my request and the screenshot of the receipt and i called them every single day for over a week and they have done absolutely NOTHING about it. Alfa you owe me 75$, your application is garbage, your customer service is too and you are not getting away with it.
Up to six family members will be able to use this app with Family Sharing enabled.