Bolt: Request a Ride ‪٤+‬

We love that you have the option of a motorcycle rides they're faster for us plz keep it up and invest in it as much u can we skip the traffic with this option

Everything was good with this app until today I confirmed my order and the driver “kevin” was respectful in the chat section and he asked if im confirming the ride and i confirmed again then told me that he arrived to my location so i went out of home and switched to 4g but couldn’t find him so i tried to call him to give him the right specific location i couldn’t contact him ! he called me and i couldn’t answer due to “no internet connection “ even tho i have 4 g (whatsapp was working normally with the 4g so the prob was for sure from the app and not my connection )unfortunately the driver canceled the ride(i dont blame him ) and i was trying for 10 min to refresh the app i redownload it and it didn’t work !! I couldn’t order a ride until i connected to a store’s wifi which is so embarrassing and till now the app isn’t working on 4g at all and i couldn’t find the chat again with the driver so i can explain to him that i wasn’t fooling him

i have been using bolt for other three years now. i am a regular client, and i take more than two bolts every day, and i use it for long distance rides too. the only reason why i use bolts today is because i am blocked on uber. i never feel safe with them. if you are a woman i highly recommend never using bolt especially at night. most of the cars have white number plates and cannot be held accountable for their actions as taxis incase of accident. in addition to that, the app does not hold its drivers accountable for anything, i tried reaching out to them but they are not receptive. the drivers call after each time they accept and ask for double if not triple the price. i don’t think it is acceptable for a respectable company to underpay its workers, and customers should not pay the price of such actions. i could go on forever to write about the horrors of this app, like being picked up by the driver with their friends, being picked up by drunk drivers, or drivers that threaten you and show up under your house the next day just because they feel like it, being insulted by them for anything and everything, and them making you feel like you owe them for ordering them, as if you are not paying. not to mention the homophobia and sexism. all the good reviews here are paid, save yourself some time and use uber.