Ticket to Okdesk ‪٤+‬

Name: Ticket to Okdesk
Author: OBLACHNYE RESHENIYA, OOO

OBLACHNYE RESHENIYA, OOO

مصمم لـ iPad

- مجانًا

الوصف

Okdesk Ticket mobile application is your personal, advanced and easy way to interact with a service company or support 24/7.

Try it and see how simple communication with support can be!

Okdesk is a leading Help Desk system for automating service, post-sale and onsite service processes. Okdesk was developed based on the experience of 10,000+ companies from Russia, the CIS, Europe and Latin America.

Okdesk Ticket app allows you to:
- Submit tickets to support team of your service company or in-house service department on your own, if they use the Okdesk Help Desk system to automate customer support
- Avoid unnecessary clicks adding comments and tickets with help of voice recognition feature (comments and tickets will be automatically converted into text)
- Monitor the status of your tickets
- Attach files and photos of "malfunction" directly from your smartphone
- Confirm the completion of a ticket or return it for correction
- Rate the work of support team
- Be aware of all the major changes related to your ticket

We make Okdesk so that service companies and units could provide advanced world-class support!

٢١ أغسطس ٢٠٢٤

الإصدار 0.80.0

- Added display of the knowledge base section description
- Added reverse sorting of the ticket list by last modification

أوضح المطور OBLACHNYE RESHENIYA, OOO، أن ممارسات خصوصية التطبيق قد تتضمن معالجة البيانات على النحو الموضح أدناه. لمزيد من المعلومات، انظر %سياسة خصوصية المطور(ة) سياسة خصوصية المطور.