LG ThinQ 4+

LG Electronics, Inc.

    • Free

Screenshots

Description

Connect your IoT home appliances to the LG ThinQ app.
Enjoy effortless product control, smart care, and convenient automation in one simple solution.

■ Discover the convenience of smart home appliances through the Home tab.
 - Control your IoT home appliances from anywhere with our app.
 - Get personalized recommendations for managing appliances based on usage history.
■ Monitor your energy consumption data quickly.
 - Use Energy Monitoring to compare your power usage with your neighbors’.
 - Set energy saving goals and get usage status notifications to help save energy more efficiently.
■ Handle everything from troubleshooting to service requests directly from the app.
 - Use the Smart Diagnosis function to check your product’s status.
 - Book a service visit from a professional engineer for an accurate diagnosis and inspection.
■ Conveniently reference LG home appliance manuals in one place.
 - Access a range of content, including function descriptions and essential usage solutions for products.

※ Services and features may vary depending on your product model and your country or region of residence.

The following access permissions are necessary for the ThinQ app.
All the access permissions requested are optional access permission, so even if you do not allow them, you can still use the app except for the related services. (Including OS Request Permissions such as "Siri & Search", "Notification", "Background App Refresh", and "Cellular Data")

[Optional Access Permissions]
• Location
- To find and connect to nearby Wi-Fi when registering the product.
- To set and save the home location in Manage Home
- To search for and use information about current locations, such as weather.
- To check your current location in the "Smart Routines" function.

• Camera
- To take a profile picture
- To share a home or account scanned from a QR code.
- To take and attach photos in "1:1 Inquiry."
- To record and store purchase receipts when registering additional information about the product.


• Photo, Media, File
- To use the smartphone's storage when downloading the information of the product to be connected
- To take and attach photos in "1:1 Inquiry."
- To record and store purchase receipts when registering additional information about the product.
- To view photo/video on your smartphone on the TV.

• Media and Apple Music
- To view photo/video on your smartphone on the TV.

• Microphone
- To check product status via Smart Diagnosis

• Local Network
- To obtain the device connecting Wi-Fi info when adding devices

• Bluetooth
- To find and connect to nearby Bluetooth devices when adding a product to the app.

• HomeKit
- To add IoT-based products

• Notifications
- Notifications are essential for receiving updates on product status, important notices, benefits, and information.

What’s New

Version 5.0.35450

The app makes it easier for you to operate your devices.

Ratings and Reviews

4.8 out of 5
710 Ratings

710 Ratings

iamshafni ,

Excellent product improvement

Great application which combines all thinq products in to one place. The TV control much improved from previous application and it is better if LG added the exit button in the remote controller.

Cybertekcx001 ,

Poor performance

The app always takes way too long to load before I can execute any action. Often times I find myself closing and reopening the app just to kill the loading screen since sometimes it just endlessly loads. I have a full Wi-Fi signal so I don’t know what the loading is for. The whole purpose of buying a wifi enabled air con was to use my phone instead of carrying the remote as well but it seems like the remote is far more convenient to use and it’s a shame because the LG product itself is good but the app kills the experience.

Developer Response ,

We regret to see you are unsatisfied with the performance of our application. Your feedback is greatly appreciated. Our app developers are working to provide a better customer experience. ^LG

User4640 ,

Needs improvement

I’ve been using the app for more than 2yrs now and there are a few concerns. (Note I mainly use it to control my A/C)

-Takes a long time to load that I have to kill the app and restart just to skip the loading time.

- Would be way better with Apple HomeKit support or at least support with Apple Shortcuts. Cause without grabbing my phone and waiting for the app to load it’s way easier to grab the remote. With Apple shortcuts at least I’d be able to use my voice (Siri).

Developer Response ,

We really appreciate your feedback. We will consider it and improve our app in the new version. If you have questions or other suggestions please contact us via 1:1 Support within the app. ^LG

App Privacy

The developer, LG Electronics, Inc., indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Used to Track You

The following data may be used to track you across apps and websites owned by other companies:

  • Identifiers

Data Linked to You

The following data may be collected and linked to your identity:

  • Location
  • Contact Info
  • User Content
  • Identifiers
  • Usage Data
  • Diagnostics

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Diagnostics

Privacy practices may vary based on, for example, the features you use or your age. Learn More

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