MySLT 4+

Sri Lanka Telecom PLC

Designed for iPad

    • Free

Screenshots

Description

Long description about the application: SLT sefcare app gives you full control on managing your SLT account, Postpaid online bill payments, Requesting new service and Package upgrades, Tracking your data usage, Reporting faults, obtaining bill summaries are some of the key features of the SLT Selfcare app.

Detail descriptions on the available services via SLT Selfcare app are as follows,
Easy registration process with minimum clicks.
Track your real time data usage, daily usage details, Protocol vise detailed data reporting, Package quota details, obtaining value added services.
View your current bill summary and payment details
Register to e-bill facility to obtain bill online.
Activate new data bundles, Upgrade packages and request new additional services.
Pay your SLT bill via Debit or Credit card
Check FAQ to obtain answers to your questions related to SLT services.
Report issues related to your connection and keep track of your query.
Manage up to 4 connections under your SLT account.

What’s New

Version 1.0.24

Introducing the new chatbot in the MySLT app.

Ratings and Reviews

1.7 out of 5
280 Ratings

280 Ratings

Kavinda SK ,

Crash Every time !!

For months I have been signed out from account automatically, it’s been such a headache. And logging from facebook and apple account are completely useless. Please fix those things!! They aren’t monitor the app for bug fixes, such a poor customer service.

Peter Liapin ,

Now way to downgrade package, complain forms does not work

The app is useless. The only function that works is paying the high bills… and what happens if you no longer need as much data and would like to downgrade - you cannot!!! You can only upgrade to start paying even more. And what if you would like to contact support and complain - the complaint form does not work!! And finally, you find support number 1212 and try your luck and wait many minutes trying to deal with the robot and listening to ads about that great online service and app which does not work… and finally, the robot fails. How can such a big countrywide company have such a crazy bad app, portal, and support??

Issaxxxxx ,

Worst service, worst app.

The app crashes all the time, can’t properly file complaint. I was deducted double the amount seconds apart as the app got stuck and crashed. Was using SLT Fibre connection to use app. Well that also is worst.
Can’t even check pre-paid purchase history. All I could think is so much money deducted as pay as you go as well. They said the internet gets cut once package is expired. So I topped up more money. But now the balance is gone.

Filed online complaint and at the SLT regional office. But they don’t care.

App Privacy

The developer, Sri Lanka Telecom PLC, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Not Collected

The developer does not collect any data from this app.

Privacy practices may vary based on, for example, the features you use or your age. Learn More

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