Dexcom ONE 4+
Continuous Glucose Monitoring
Dexcom
-
- Free
iPhone Screenshots
Description
Dexcom ONE Continuous Glucose Monitoring – smart, easy and effective diabetes management.
Monitoring your glucose level has never been simpler with the Dexcom ONE Continuous Glucose Monitoring System and mobile app.
Dexcom ONE Continuous Glucose Monitoring System provides the user the ability to:
- Know their glucose level with just a glance at a compatible smartphone†
- Set optional and customizable high and low alerts
- Use a discreet, simple and convenient device
- Access glucose summary reports
- Zero fingersticks* or calibrations
Plus, Health app access so you can share retrospective glucose data with third party apps.
Before you start making treatment decisions with Dexcom ONE, work with your healthcare provider to learn how.
Learn more at dexcom.com
This app is for use with the Dexcom ONE Continuous Glucose Monitoring System
*If your glucose alerts and readings from the Dexcom ONE do not match symptoms or expectations, use a blood glucose meter to make diabetes treatment decisions
†For a list of compatible devices, visit www.dexcom.com/compatibility
What’s New
Version 1.6.1
The Dexcom ONE team consistently endeavors to enhance the app and improve the overall user experience, prioritizing safety and reliability.
Starting with version 1.6 you can optionally provide a glucose reading to calibrate the sensor and enhance the accuracy of your readings.
With each update, we not only introduce the latest features but also address various issues, including:
• Performance enhancements aimed at improving usability.
• Bug fixes to minimize crashes and enhance overall reliability.
• User interface updates are designed to simplify understanding of the app’s functionality.
Should you have any questions or comments, we invite you to explore our website at www.dexcom.com or reach out to us via email at appsupport@dexcom.com.
For technical assistance, please contact our dedicated technical support team at dexcom.com or connect with your local Dexcom representative.
Ratings and Reviews
Watches? Other functions?
Well the design of the app is pretty good but the lack of more inotive glucose reading submissions is the biggest problem. As an example I always have to take my phone out of the pocket to see my glucose readings when I have an apple watch on my wrist…. You could really add more functions in the app such as adding insulin, carbs and how they react to each other and many other things but now its just a simple app to show a reading only on a active phone screen…
Developer Response ,
Thank you for your feedback, please call your local Dexcom Technical support, and we will be happy to discuss it with you further 💚
Crashing all the time since day 7
The Dexcom One system started to crash on the seventh day of use. By day eight, it became almost impossible to use; the app either hangs or crashes immediately, requiring multiple attempts to make it work again (which only lasts for a short time). Also, the sensor began losing connection multiple times a day. I have never had to restart my device three times a day before this!
Furthermore, the app wrote so much data to Apple Health that I can no longer open the Blood Glucose section. The Health app just hangs and then crashes. Even restarting the device doesn't solve this issue. I never had any problems with the Health app prior to using this Dexcom One app. Overall, the app leaves much to be desired. It feels half-baked and not very well thought-out.
The charts could use significant improvements, such as more ticks on the axis and automatically scaling the Y axis to the maximum glucose level in the selected period.
Also, Apple Watch companion app would be a very helpful (and not so hard to do) addition.
TL;DR: While the hardware is okay'ish, I guess, the app itself is not good, unfortunately. I'm quite disappointed at this point.
Developer Response ,
We are sorry for the inconvenience. Please contact our technical support department by phone +37080000503 or +37052143955, from Monday to Friday from 9 am to 6 pm.
Freezes, broken sync with Apple Health
After connecting with Apple Health app Dexcom One app started to freeze, not usable. Uninstalling and installing did not work, still froze on startup. Health app also started to freeze. Issue was resolved only after going to Health app in Settings, finding Dexcom One app, Data Access and Deleting All Data. The worst thing is that now I have to figure out how to remove transmitter from sensor to get transmitter's serial number without breaking the sensor, as Dexcom One app now asks to enter transmitter SN again which is on the back of the teansmitter...serial number is not synced, it appears.
Developer Response ,
Oh no! We're sorry to hear that, thanks for letting us know about this issue. Please call us on 0800 031 5763 (UK) or 1800 827 603 (ROI) and we’ll be able to help you out 💚
App Privacy
The developer, Dexcom, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.
Data Linked to You
The following data may be collected and linked to your identity:
- Health & Fitness
- Contact Info
- User Content
- Identifiers
- Usage Data
- Diagnostics
- Other Data
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
- Diagnostics
Privacy practices may vary based on, for example, the features you use or your age. Learn More
Information
- Provider
-
DexCom, Inc. has identified itself as a trader for this app and confirmed that this product or service complies with European Union law.
- Address
- 6340 Sequence Drive San Diego California 92121 United States
- Phone Number
- +1 8586996895
- phedlund@dexcom.com
- Size
- 127.7 MB
- Category
- Medical
- Compatibility
-
- iPhone
- Requires iOS 15.0 or later.
- iPod touch
- Requires iOS 15.0 or later.
- Languages
-
English, Bulgarian, Croatian, Dutch, Estonian, French, German, Greek, Italian, Latvian, Lithuanian, Romanian, Spanish
- Age Rating
- 4+
- Copyright
- © 2021-2024 Dexcom, Inc
- Price
- Free