myPhonak 17+
Sonova AG
-
- Free
iPhone Screenshots
Description
One app to personalize your hearing experience and track health data
The new myPhonak comes with improved functionality and a new design to make your hearing experience as seamless and as tailored to your needs as possible. myPhonak provides you access to enhanced hearing controls and personalization options for your Phonak hearing aid(s) in addition to tracking your health data.*
The Remote Control enables you to easily make changes to your hearing aid(s) to suit your personal preferences for various listening situations. You can easily adjust the volume and various hearing aid features (e.g., noise reduction and microphone directionality) or select pre-defined programs according to the different listening situation you are in. Additionally, you can make quick adjustments to the pitch of the sound in the equalizer by using the presets (default, comfort, clarity, softer, etc.) or more personalized adjustments using the sliders (bass, middle, treble).
The Remote Support allows you to meet with your hearing care professional through a live video call and have your hearing aids adjusted remotely. (by appointment)
Numerous functions are available within the Health section such as Steps* and Wearing time*, including Optional goal setting*, Activity levels*, Heart rate tracking**, Distance walked and ran***.
* Available on Paradise Rechargeable, Audéo Fit and Lumity devices
** Available on Audéo Fit only
***Available on Audéo Fit and Lumity devices
Finally, myPhonak allows for configuration of Tap Control, setting up cleaning reminders and provides additional information, such as battery level and status of connected hearing aids and accessories.
Hearing aid compatibility:
myPhonak is compatible with Phonak hearing aids with Bluetooth® connectivity.
myPhonak can be used with:
Phonak Naída™ (Lumity)
Phonak CROS™ (Lumity)
Phonak Audéo Fit™ (Lumity)
Phonak Slim™ L (Lumity)
Phonak Audéo™ L (Lumity)
Phonak CROS™ P (Paradise)
Phonak Audéo Fit™ (Paradise)
Phonak Audéo Life™ (Paradise)
Phonak Virto™ P-312 (Paradise)
Phonak Naída™ P (Paradise)
Phonak Audéo™ P (Paradise)
Phonak Audéo™ M (Marvel)
Phonak Bolero™ M (Marvel)
Phonak Virto™ M-312 (Marvel)
Phonak Naída™ M-SP (Marvel)
Phonak Naída™ Link M (Marvel)
Phonak Audéo™ B-Direct***
***Advanced Remote Control and Remote Support not available
Device compatibility:
iPhone 6s and newer running iOS Version 15.0 or newer. Phones with Bluetooth low energy (BT-LE) capability required.
If you want to check if your smartphone is compatible, please visit our compatibility checker: https://www.phonak.com/en-int/support/compatibility
Please find the Instruction for Use on https://www.phonak.com/en-int/hearing-devices/apps/myphonak.
IOS is a trademark of Cisco, Inc.
The Bluetooth® word mark and logos are registered trademarks owned by Bluetooth SIG, Inc. and any use of such marks by Sonova AG is under license.
Always seek the advice of a doctor in addition to using this app and before making any medical decisions.
The app is only available in countries where the compatible hearing instruments have received official approval for distribution.
myPhonak supports integration with Apple Health when connected to a compatible hearing aid such as Phonak Audéo Fit.
What’s New
Version 6.7.0
New hearing aids supported:
Phonak Naída™ L-SP
Phonak Audéo™ L-312
Phonak Terra™+
- Customized unit of measurement for walked distance
- Improved wearing time measurement
- General bugfixes and performance improvements
Thank you for using myPhonak!
Ratings and Reviews
Ja gut sind Sie aber :-)
Bluetooth ist verbesserungsbedürftig, weil verschiedene Verbindungen nicht stabil sind und die Verbindung wird unterbrochen.
Auch bei den einzelnen Programmen für die Selbsteinstellungen könnten mehr Möglichkeiten angeboten werden.
Hörgeräte benötigen viel Geduld bis die individuelle Einstellung endlich passt.
Leider können die Hörgeräte nicht das was im Prospekt versprochen wird. (Hauptsächlich die Unterdrückung von lärmenden Geräuschen « Straßen, Auto, Wind etc, » welche keine Sprache sind)
Fazit: ich bin trotzdem sehr froh dass es solche Geräte gibt.
Developer Response ,
Hi, we've forwarded your feedback to our developers. Thank you for taking out the time to send us your suggestions!
Further, could you send details of what you are experiencing (about noisy noises streets, cars, wind) to our customer support at:
https://product-support.phonak.com/s/contactsupport
We will try to evaluate the issue and get back to you. Regards, Sonova Apps Team
After service contacts
Imposssible to have remote contacts. Updates go through intermediaries and not directly to aids. Program choice should be more personalized and should stick instead of jumping around to Bluetooth or automatic since the whole purpose of the app is to be able to control the variables and create more personalized programs
Developer Response ,
Hi, could you please be more specific about the issue you're facing with remote contacts and please send details of what you’re experiencing to our customer support at: apps@sonova.com
Further, please find the information given in the below link for the hearing aids switch program.
https://product-support.phonak.com/s/article/Hearing-aids-switch-program-when-receiving-a-sound-notification?language=en_US
Regards, Sonova Support Team
6.2.3 incompatible avec iPasOS 16.1.1?
La version 6.2.3 semble ne plus reconnaître les prothèses après avoir installé iPadOS 16.1.1. Solution : désinstaller et éliminer complètement l’application et ses données, puis la réinstaller ce qui nécessite, entre autres, de relancer l’appairage des prothèses. Phonak semble ignorer ce qu’est une application bien conçue et bien réalisée…
•
Aucun problème à signaler (tant qu’à présent?) lors du passage à iOS 16.1.2.
•
Perte régulière de la connexion Bluetooth même à distance réduite (moins d’un mètre!) entre prothèses et tablette ou téléphone et ce de manière aléatoire… Il faut parfois éteindre puis rallumer une prothèse pour récupérer la connection Bluetooth, quitter puis relancer l’application ne suffisant pas! Stabilité très perfectible! Version 6.2.2, encore pire que 6.2.1?
Developer Response ,
We apologize for any issue you might be having. Could you send details of what you’re experiencing to our customer support at: https://product-support.phonak.com/s/contactsupport
We will try to evaluate the issue and get back to you. Regards, Sonova Apps Team.
App Privacy
The developer, Sonova AG, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
- Identifiers
- Usage Data
- Diagnostics
Privacy practices may vary based on, for example, the features you use or your age. Learn More
Information
- Provider
-
Sonova AG has identified itself as a trader for this app and confirmed that this product or service complies with European Union law.
- DUNS Number
- 480662550
- Address
- Laubisruetistrasse 28 8712 Staefa Switzerland
- Phone Number
- +41 589280101
- sonova.apps@sonova.com
- Size
- 160.8 MB
- Category
- Medical
- Compatibility
-
- iPhone
- Requires iOS 15.0 or later.
- iPod touch
- Requires iOS 15.0 or later.
- Languages
-
English, Arabic, Bulgarian, Croatian, Czech, Danish, Dutch, Finnish, French, German, Greek, Hebrew, Hungarian, Icelandic, Indonesian, Italian, Japanese, Korean, Lithuanian, Norwegian Bokmål, Polish, Portuguese, Romanian, Russian, Serbian, Simplified Chinese, Slovak, Slovenian, Spanish, Swedish, Thai, Traditional Chinese, Turkish, Ukrainian, Vietnamese
- Age Rating
- 17+ Frequent/Intense Medical/Treatment Information
- Copyright
- © 2023 Sonova AG
- Price
- Free