Q8 app 4+

Et oui la carte Q8 c’est pour la Belgique et pas pour le Luxembourg……veuillez mettre vous paramètres à jour svp🫤

Bonjour, nous comprenons votre préoccupation et tenons à vous assurer que l'appli Q8 est bien disponible pour la Belgique et le Luxembourg. Dès le téléchargement, un écran vous permet de sélectionner la langue et le pays de votre choix, y compris le Luxembourg, afin de recevoir les promotions et récompenses appropriées. Vous pouvez également vérifier et modifier cette sélection à tout moment dans votre profil, sous l'option "Taal- en landkeuze". Si vous rencontrez d'autres problèmes, n'hésitez pas à nous contacter via Facebook Messenger (Q8 Luxembourg). Nous sommes là pour vous aider. Bien à vous, votre équipe Q8

Although i reported details to the problem logging in in the new app (latest version) doesnt work!
Edit 24.2.: I already emailed all the details in several mails, first jan 31! I got an answer that I would het a solution „soon“! Nothing happened since! I do.not.use.facebook! 🫤

Hello, we're sorry to hear that you're experiencing issues with our new app. Thank you for bringing this to our attention again, and we apologise for the inconvenience and delay you've experienced. It seems we need a bit more information to effectively resolve your issue. Could you kindly provide your full name? This will allow us to check with our customer care team regarding the details you've already submitted. At the moment, it's challenging to connect your case with your username. We're committed to resolving your login issue as quickly as possible. Once again, our apologies for the delay, and thank you for your cooperation and patience. Kind regards, your Q8 team

This function never worked ! It gets fustrating at the end you give up
Is it worth it ?

Hello, we're sorry to hear that you're experiencing issues. We understand how frustrating this can be. Since you're from Luxembourg, it's important to make sure you've changed the country code of your phone number to +352, as it defaults to +32. If the problem persists, please feel free to contact us via Facebook Messenger (Q8 Luxembourg). We're here to help you resolve this.

Kind regards, your Q8 team