KM Smart Assist 4+

Professional A/V Communication

oculavis

    • Free

Screenshots

Description

Short downtimes and an optimum process control are essential for economical production. Due to the increasing complexity, maintenance personnel and technicians need the support of experts from headquarters or from suppliers who often have to travel long distances in order to be able to provide assistance on site.
With Smart Support KraussMaffei has now created an innovative solution for bringing experts to the plant on an ad-hoc basis. Using a bidirectional audio and video connection, the expert guides the technician and sees everything he sees.
This makes it possible:
- faster troubleshooting
- increase in productivity, availability and quality
- reduction of maintenance costs

What’s New

Version 15.0.0

- Next Gen Cases as an Extensive Ticketing System: Filter, organize, and save views to structure your tasks and organization.
- Simplified call joining flow, especially for first-time users.
- Mixed small improvements

App Privacy

The developer, oculavis, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Not Collected

The developer does not collect any data from this app.

Privacy practices may vary based on, for example, the features you use or your age. Learn More

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