جيني - احجز مشوارك التوفير‪ي‬ ‪٤+‬

And drivers are so professional

Dear Customer,

Thank you so much for your review. We’re glad to hear that you enjoy your experience with our app. We’re committed to offering a great, fast and affordable service and it’s great to know that we’re meeting this goal.

Thank you again for taking the time to share your feedback with us - it’s always appreciated.
Jeeny

The driver stolen my money, I had money on my wallet and then he took more money from me as I paid him STC pay…. I called him to give me back my money he said yes you’re right I charged you more and then he stops answering my calls. I have everything recovered. When I reported the issue the customer service team said that there’s no issue. And this is not the first time happened to me. And also when I was putting my card on the app every single time they are taking money without permission…. This App is very bad… the most of the cars are dirty.. the drivers smells bad…

Dear Valued Customer,

Thank you for sharing your feedback with us. We apologize that your experience did not meet your expectations. Rest assured, we are continuously working to improve our service.

Please feel free to share any additional comments or concerns through the following link: https://forms.gle/GE9YtD75eZmeTn2G8.

Thank you,
Jeeny