Screenshots

Description

Document list
・ Instruction manuals for respective models can be browsed.

Troubleshooting and support
・ Products can be recognized by reading the QR code marked on the driver unit. (QR codes will be marked on units one after the other.)
・ Users can check details and countermeasures for failures by selecting the model and the F1 code displayed on the drive-unit panel surface.
・ Log data handled by customers can be sent to TMEIC.

Precautions and requests concerning use of the Application:
- Communication fees may be required to download the Application.
- The camera function is used to read QR codes.
- The dial function is used when contacting customer support.
- The content and functions are subject to change or termination without notice.
- The Application is provided “as is” without any warranty.
Toshiba Mitsubishi Electric Industry Systems Corporation (TMEIC) will not be held responsible for any damage caused to customers by using the Application.
- TMdrive is a trademark owned by TMEIC.

What’s New

Version 1.3.3

・Updated data.

App Privacy

The developer, 東芝三菱電機産業システム株式会社(TMEIC), indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Usage Data

Privacy practices may vary based on, for example, the features you use or your age. Learn More

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