Trio CC 4+
Enghouse Interactive AB
Designed for iPad
-
- Free
Screenshots
Description
During more than 25 years Enghouse Interactive has developed telephony systems that enable our customers to handle any type of external or internal interaction in the most efficient and professional way - independent of the communication channel. In the product suite Trio Enterprise 6.x, Trio CC makes it easy to work as an agent/operator from a smart phone.
The agent can login, change roles and status, answer incoming calls, handle call back and manage tasks. The agent can preview the queue of waiting cases and can book the most important case. When searching the company directory the agent can easily transfer calls to other colleagues and queues or make outbound calls based on information in the directory. The agent can also record calls and review these in the history view. It is possible to see which other agents are logged on and see their working status.
You will receive login information and manuals from your company.
What’s New
Version 2.3.9
iOS 15 adaptions
App Privacy
The developer, Enghouse Interactive AB, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.
Data Linked to You
The following data may be collected and linked to your identity:
- Contact Info
- Identifiers
- Usage Data
- Diagnostics
Privacy practices may vary based on, for example, the features you use or your age. Learn More
Information
- Provider
- Enghouse Interactive AB
- Size
- 4.2 MB
- Category
- Productivity
- Compatibility
-
- iPhone
- Requires iOS 9.0 or later.
- iPad
- Requires iPadOS 9.0 or later.
- iPod touch
- Requires iOS 9.0 or later.
- Mac
- Requires macOS 11.0 or later and a Mac with Apple M1 chip or later.
- Languages
-
English, Danish, Finnish, Norwegian Bokmål, Swedish
- Age Rating
- 4+
- Copyright
- © Enghouse Interactive AB
- Price
- Free