mySWAN 4+

An app to take care of you‪.‬

Swan General Ltd

    • Free

Screenshots

Description

MySwan is the free app from Swan for a seamless access to various services around your insurance products anytime, anywhere !

MySwan users having Internet Access on their smartphone will be able to:

· View and monitor their Health insurance, Home insurance, Car insurance and Life policies.
· Submit health claims.
· Submit motor claims notifications.
· View digital version of SWAN cards for Health, Travel and Rewards
· View accounts.
· Request quotes
· Locate Swan branches
· Call Swan Assistance

Follow these simple steps to start using MySwan
1. Download MySwan on your phone
2. Register using your Swan Direct credentials
3. Enter your 4 digit mPIN

Now your Swan insurance is within your fingertips!

Stay tuned for innovative updates on MySwan!

For more details, please visit www.swanforlife.com or contact us on +230 207 3500.

Call our hotline on 207 9111 between 09:30 to 18:30 from Monday to Friday and on Saturday from 09:30 to 17:00.
You can also email us on myswan.appsupport@swanforlife.com.

What’s New

Version 3.1.10

Performance improvements and bug fixing.

Ratings and Reviews

2.4 out of 5
66 Ratings

66 Ratings

Yassir Domun ,

Too many bugs

I would like to highlight the fact that the idea is great but unluckily there’s too many bugs.
It’s like playing the lottery when you’ll have to log in on the app. Sometimes it might work or not. Notifications for tracking is unbearable. Please review the specs so that we can enjoy it fluidly. Otherwise it serves nothing to have the app on your mobile. Thank you.

Developer Response ,

Hello Mr. Yassir Domun, 

 Thank you for taking the time to write a review.
We appreciated your feedback and we are sorry to hear that you experienced some issues with mySWAN. We are in the process of making some major changes and would like to make things right. Can you please send us a mail on mySwan.AppSupport@swanforlife.com with your full name, phone number and email address. Once again, we apologize for the inconvenience. We will continue to do everything we can to speed up and improve our service. Our support team will contact you as soon as possible. 

 SWAN Team.

Vick Junglee ,

Very user friendly interface

I was astound by how easy it was to make a claim via the app. It took me less than 5 mins to communicate my details compared to traditional means where I would probably need to take some time off from work to go to a branch to lodge my documents. Big thumbs up to the app developers! 👍🏼

Developer Response ,

Hello ! The SWAN Team is thrilled by this positive rating and is working to ensure a seamless experience for all users.

Far shah ,

App is great but uploads not working currently

The app is great because you don’t have to fill in manual forms and just prefill the information required and take a picture of your receipts to send to swan.
However since a few days after filling all information and taking pictures, i reach the upload page which asks to wait patiently and then another message appears which says ‘an error occured’, and the documents never get uploaded!

Developer Response ,

Hello Far Shah,

Thank you for taking the time to write a review.
We appreciated your feedback and we are sorry to hear that you experienced some issues with mySWAN. We are in the process of making some major changes and would like to make things right.

Can you please send us a mail on mySwan.AppSupport@swanforlife.com with your full name, phone number and email address.

Once again, we apologize for the inconvenience. We will continue to do everything we can to speed up and improve our service.

Our support team will contact you as soon as possible. 



SWAN Team.

App Privacy

The developer, Swan General Ltd, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Contact Info

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Contact Info

Privacy practices may vary based on, for example, the features you use or your age. Learn More

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