Inflow - Manage your ADHD 4+

It's a good app, but it's EXTREMELY overpriced. Who are they helping with this kind of price?
This is not one on one therapy. It shouldn't cost this much...

Thanks for your review. We offer a 7-day free trial before you have to pay anything.We also have a 50% student discount and an Access Program through which 20% of members receive access to the app for free for a year! More info can be found on our FAQ page or by reaching out to us at hello@getinflow.io

Glitchy app haven’t been able to use it, it freezes and when I look for help is sending me to a random website where explains their work flow to follow.

I’m only having a 3 days streak because I remember every day I have to fix it but then I start looking for the solution, fast forward I get distracted and I forget and so on…

We sincerely apologize for the inconvenience you've been facing with our app. Your feedback is greatly appreciated, and we understand the frustration caused by the technical glitches you've encountered. We want to assure you that we take these issues seriously and are actively working to address them. If you're comfortable, we'd like to gather more details about your experience so that we can expedite the troubleshooting process. Kindly reach out to our support team at hello@getinflow.io and we can get it sorted for you!

Dear [App Support Team],

I hope this email finds you well. I am writing to bring to your attention an unfortunate incident regarding my recent subscription to your ADHD management app. Due to my condition and the challenges associated with it, I inadvertently failed to cancel the subscription, resulting in an unexpected charge.

As someone who struggles with attention and executive functioning difficulties, managing my expenses and subscriptions can be quite challenging at times. I understand that it was my responsibility to cancel the subscription before the renewal date, but I genuinely made an oversight in this matter.

Upon realizing the charge, I immediately requested a refund through the appropriate channels. I would like to kindly request your understanding and assistance in processing the refund as soon as possible. The charged amount poses a significant financial burden for me, as I am unable to afford an unplanned expense of this magnitude.

I must emphasize that charging customers without prior notice, especially considering the nature of your app, which serves individuals who face challenges with attention and executive functions, feels somewhat unfair and even abusive. I sincerely hope that you can empathize with my situation and take it into consideration while reviewing my refund request.

I assure you that I did not make use of the app during the period for which I was charged. It was an unfortunate oversight on my part, and I apologize for any inconvenience caused by this matter. I am hopeful that you will understand the circumstances surrounding my situation and grant my request for a refund.

Thank you for your attention and understanding. I look forward to a prompt resolution to this issue.

Yours sincerely,
Mary

Hi Mary, thanks for your review. We understand the challenges associated with ADHD and the difficulties in managing expenses and subscriptions. As outlined in our sign-up process, we are committed to offering a refund to anyone who forgets to cancel their subscription.

To assist you further, we kindly request that you reach out to our support team directly at hello@getinflow.io. Our team will require specific information linked to your account in order to process the refund promptly. We apologize for any inconvenience caused and appreciate your understanding in providing the necessary details for a resolution.