Medallia Mobile 3 4+
Medallia
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- Gratis
Capturas de pantalla
Descripción
Medallia Mobile is the ultimate tool for closing the loop with customers fast. New role-based dashboards, streamlined workflows, and built-in alerts put real power in the hands of your workforce to take quick action on trends or feedback in real-time.
Listening and responding to feedback becomes a habit when you bring the customer experience to employees at all levels with an intuitive interface and the ability to access this critical information anywhere, anytime:
Role-based dashboards mean instant access to the most relevant, fine-tuned CX metrics for every employee
- Close the loop fast via email and phone
- Call customers back and record call results
- Quick email replies with starter templates, or forward to colleagues
- View, close, or reopen alerts
- Optimized case management actions and ability to assign a case to user and/or role
- Consistent look and feel between mobile and web with common modules that have the same behavior and user-defined filters in both
Self-service administration makes it easy to set up and build dashboards for each role, aligning every employee with their most important customer experience metrics. Users can then view individual customer feedback and see the full context of each response along with related case management activities.
Medallia Mobile 3 is built with the Medallia Alchemy design system to provide a consistent, fundamentally better user experience between mobile and desktop. And support for Single Sign-on, Pincode/Touch ID, and Enterprise Mobility Management platforms makes it easy to manage user access across your organization from one place.
Download Medallia Mobile 3 today to activate your employees everywhere by putting real power into the hands of your mobile workforce.
About Medallia:
Medallia Mobile provides access to the Medallia Enterprise Feedback Management solutions used by Global 2000 companies around the world to track customer satisfaction.
Medallia’s solutions enable companies to gather, monitor, and act on feedback from customers, partners, and employees. Customers include global financial services, retail, high-tech, business-to-business, and hotel companies.
Novedades
Versión 3.18.2
We update the Medallia mobile app regularly to make it faster and more stable for you.
This version includes bug fixes and performance improvements.
Calificaciones y reseñas
Notificaciones
No me llegan notificaciones de nuevos comentarios
No funciona
No me deja iniciar sesion en la app siempre tengo que hacer todo en linea
Respuesta del desarrollador ,
Hi, we sincerely apologize for the unpleasant experience you've had with the app not working. We have confirmed that all logins are working as expected. Can you please verify and update the score if the app is working for you? If you're still experiencing any issues please go to help.medallia.com to file a support ticket.
Queja Extrema.
Antes de la actualización de toda la interfaz al app trabajaba excelente.
Hoy en día es un total estrés abrirla incluso en un teléfono de gama alta.
Utilizó la app por mi trabajo sin embargo es un total asco utilizarla.
Privacidad de la app
Medallia, que desarrolló esta app, indicó que entre las prácticas de privacidad de la app, pueden incluirse el manejo de datos que se describe a continuación. Para obtener detalles, consulta la política de privacidad del desarrollador.
Datos no asociados con tu identidad
Los siguientes datos pueden recopilarse, pero no están asociados con tu identidad:
- Identificadores
- Datos de uso
- Diagnóstico
Las prácticas de privacidad pueden variar; por ejemplo, según tu edad o las funciones que uses. Obtén detalles
Información
- Vendedor
- Medallia, Inc.
- Tamaño
- 31.3 MB
- Categoría
- Negocios
- Compatibilidad
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- iPhone
- Requiere iOS 15.0 o posterior.
- iPad
- Requiere iPadOS 15.0 o posterior.
- iPod touch
- Requiere iOS 15.0 o posterior.
- Apple Vision
- Requiere visionOS 1.0 o posterior.
- Idiomas
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Español, Alemán, Checo, Chino simplificado, Chino tradicional, Coreano, Danés, Finés, Francés, Inglés, Italiano, Japonés, Neerlandés, Noruego bokmål, Polaco, Portugués, Ruso, Sueco, Turco
- Edad
- 4+
- Copyright
- © Medallia, Inc.
- Precio
- Gratis