My Telstra 4+

My Telstra: Making it easier

Telstra Corporation Ltd

    • 4.0 • 4 Ratings
    • Free

Screenshots

Description

Tracking your order? Making a payment? Getting help?

It’s quicker in the app.

Get in touch
• Just send us a message and you’ll be notified when we reply.

Manage your account
• Update personal details, track payments, manage your services and more.

Recharge your service
• Track your usage, turn on auto recharge, and get in control of your plan.

Check your internet speed
• Monitor outages, restart your modem and check your internet speed.

Telstra Plus
• Access exclusive offers and get rewarded just by making your payments on time.

Shop the latest
• From devices to accessories, shop the latest tech at your fingertips.

Troubleshooting that actually works
• With 98% of queries resolved in-app, you’re just a few taps away from getting on with your day.

What’s New

Version 106.0.84926

Stay safer online
Help protect your device from hackers and online scams with Device Security Essentials. It's free for Telstra Mobile customers.

A new look for past payments
We've made it easier to view your payment history at a glance.

Ratings and Reviews

4.0 out of 5
4 Ratings

4 Ratings

badgal_z ,

Tried to make me pay twice

I just paid my bill on the app using PayPal and it routed me back to the screen to make a payment - it didn’t have any register that I had paid. Seconds later I got a receipt emailed by PayPal, but nothing has registered as paid on the app still. It would have just let me pay it again!

Sketchy. With such a white knuckled chokehold on the Aus market you would think a functional app would not be out of the question.

Developer Response ,

Hi There, thank you for reaching out to us. we're here to assist. it can take 24-48 hrs to update the payment screen. If you need assistance, please message us in the My Telstra app.
Head to the Get help tab and select the messaging icon on the bottom right corner of the screen. our team can assist you. Thanks, Sweeney

App Privacy

The developer, Telstra Corporation Ltd, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Used to Track You

The following data may be used to track you across apps and websites owned by other companies:

  • Financial Info
  • Location
  • Contact Info
  • User Content
  • Identifiers
  • Usage Data
  • Diagnostics

Data Linked to You

The following data may be collected and linked to your identity:

  • Financial Info
  • Location
  • Contact Info
  • User Content
  • Identifiers
  • Usage Data
  • Diagnostics

Privacy practices may vary based on, for example, the features you use or your age. Learn More

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