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Teamwork Desk 4+
TeamworkPM
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- Gratis
Capturas de pantalla
Descripción
Support customers from anywhere, at any time with the Teamwork Desk helpdesk app. Keep an eye on customer activity, create new tickets in the field and manage existing tickets no matter where you are — lounging by the pool, traveling by train, or hiking in the hills, we’ve got you and your customers covered.
Key Features:
• Manage your help desk on the go with full dashboard access
• Create new tickets and reply to existing tickets while you’re away from your desk
• Quickly assign and manage requests with bulk updates on ticket priority, status, inbox and much more
• Add private notes to tickets to collaborate with your team
• Review and sign-off on replies from agents enrolled in training
• Generate time logs on all replies
• Search tickets
• Manage agents, customers and company profiles
• Create tasks directly in your linked Teamwork Projects installation
Questions? Click on the App Support link below and we'll be more than happy to help!
Love the app? Leave a quick review below!
Novedades
Versión 2.0.0
Everything! This is a brand new app offering access to nearly all areas of Teamwork Desk.
Calificaciones y reseñas
Issues and poor customer service
The app requires you to sign in every week. But the app does not recognize the previous password, forcing you to create a new one every week.
Customer service says there is nothing they can do. It seems that they have not solved bugs for several years now.
Privacidad de la app
TeamworkPM, que desarrolló esta app, indicó que entre las prácticas de privacidad de la app, pueden incluirse el manejo de datos que se describe a continuación. Para obtener detalles, consulta la política de privacidad del desarrollador.
No se recopilan datos
El desarrollador no recopila ningún dato en esta app.
Las prácticas de privacidad pueden variar; por ejemplo, según tu edad o las funciones que uses. Obtén detalles
Información
- Vendedor
- TeamworkPM
- Tamaño
- 1.8 MB
- Categoría
- Negocios
- Compatibilidad
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- iPhone
- Requiere iOS 13.0 o posterior.
- iPad
- Requiere iPadOS 13.0 o posterior.
- iPod touch
- Requiere iOS 13.0 o posterior.
- Apple Vision
- Requiere visionOS 1.0 o posterior.
- Idiomas
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Inglés
- Edad
- 4+
- Copyright
- © Digital Crew Limited
- Precio
- Gratis