iPhone Screenshots


Download the official Grupo Xcaret App for the best parks in Riviera Maya!

At Grupo Xcaret, we are committed to sustainability. At our parks, we have eliminated the use of printed materials, making our planet happier. Download our app, enjoy your visit to the most, and be part of our contribution to our Earth.

• Find valuable information about the 360° Xafety protocols we are implementing at the parks, due to the situation related to COVID-19.

• Buy your admissions to Xcaret, Xel-Há, Xplor, Xenses, and Xoximilco at the app. Access fast and easily to your tickets.

• Have general information about Xcaret, Xel-Há, Xavage, Xplor, Xplor Fuego, Xoximilco and Xenses parks and how to get there.

• With GPS maps to find the activities’ locations.

• Watch what’s New at the parks, including Dream Activities, Shows, etc.

• Find details of every activity with the schedule, restrictions, and important information.

• Add to your favorites the attractions and events you want to visit.

• Locate restaurants and check out their specialties and opening hours.

• Call to book one of the Dream Activities after looking at its details.

• Find in the map all the services at Xcaret such as antibacterial gel stations, hand washers, water dispensers, dressing rooms, lockers, routes, shops, snorkel gear rental, etc.

• Search the included services at Xel-Há such as modules, dressing rooms, lockers, shops, water dispensers, towel deposits, snorkel gear, etc.

• Search feature. Find attractions, routes, modules, etc.

• Choose your app language (English/Spanish).

• For a personalized experience, create an account or login using your social networks.

Note: some of the app features require your full name, country, date of birth, and email address, plus location data. For an easier login, the app will also need your email at your Account Manager.

This app offers the option to receive push notifications related to your visit to the parks. To turn off these notifications, manage them in your device’s settings.

What’s New

Version 4.6.1

• Relevant information about the Sanitation Protocols that Grupo Xcaret is implementing for the safety of our visitors, guests, and coworkers.
• Update of services, locations, activities, and attractions at Xcaret and Xel-Há Parks.
• New hand program for Xcaret México Espectacular at the app.
• Updated information about parks in reopening phase.
• Buy your admissions to all the parks by Grupo Xcaret at the app, including Xoximilco. Access fast and easily to your tickets.
• Improvements in the app's performance.
• Bugs fixed.

Ratings and Reviews

4.5 out of 5
976 Ratings

976 Ratings

Katherynn Arlenne ,


Excelente aplicación! todo XCARET nos encantó, quienes han visitado Disney en Orlando, podrán observar que es nuestro disney!!!
La aplicación me encantó sólo que no tuve la información anticipada creo me hubiera servido mucho más.
Cuando visitan estos parques no duden contratar los paquetes de FOTOS, valen cada peso y créanme no se van a arrepentir.
Sólo tengo una duda, adquirí nado con mantarrayas y si están nuestras fotos pero creo uno de los buzos nos tomó video, hay manera de poder adquirirlo??

Developer Response ,

¡Hola! Muchas gracias por tus comentarios. Trabajamos de manera constante para mejorar la app y la experiencia de todos nuestros visitantes, nos encanta saber que la pasaste increíble.
Para el tema de fotos y video, te pedimos que nos contactes a la brevedad a foto@xcaret.com dando los datos de fecha de visita y horario. También puedes llamar a nuestro Centro de Atención a Clientes al 01 800 006 FOTO (3686) desde México. Recuerda que estos archivos los mantenemos solo por 15 días después de tu visita, en nuestra base de datos. ¡Saludos!

labls82 ,


Excelente me encanta!

Developer Response ,

Nos da mucho gusto saber que te la has pasado muy bien en alguno de nuestros parques. Te esperamos de vuelta pronto, ¡siempre encontrarás algo nuevo que te sorprenderá!

Vak 0304 ,

Es muy buena

Es de gran utilidad

Developer Response ,

Gracias por tus comentarios, nos encanta saber que te ayudó nuestra app durante tu visita. ¡Te esperamos de vuelta pronto!


Experiencias Xcaret S.A. de C.V.
202.7 MB

Requires iOS 12.0 or later. Compatible with iPhone, iPad, and iPod touch.


English, Spanish

Age Rating


  • Family Sharing

    Up to six family members will be able to use this app with Family Sharing enabled.

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