Earn, redeem and convert BIG Points easily!

The BIG Loyalty app lets you go on your dream holidays with BIG Points! Redeem AirAsia flights with up to 90% discounts during our monthly Final Call Sales. Get members-exclusive 24-hour priority access to all our sales on Enjoy fantastic deals and earn BIG Points from over 200 travel, lifestyle and financial partners within the region.

That's not all! You can even instantly convert bank points and other loyalty points to BIG Points on BIG Xchange, enjoy FREE points with BIG Points code, keep track of your BIG Points balance, stay updated with exciting offers and so much more – all on the go.

Check out what you can do on the app:

- Redeem Flights: Save your cash & redeem flights with BIG Points during our BIG Sales, from the monthly Final Call Sales (up to 90% OFF) to the all-year-long Fixed Points flight redemption (up to 70% off). Not enough BIG Points? Get a top-up when you check out and fly to your dream destinations.
- Book Flights: Earn BIG Points while you discover Asia and beyond by booking your flights with AirAsia or other airlines (powered by
- Hotels: Book from over 500,000 hotels and serviced apartments around the world and earn BIG Points.
- Activities: Book fun things to do on your holidays and get rewarded with BIG Points for your bookings. Enjoy great savings & pay with BIG Points for your next trip.
- BIG eStore: Earn BIG Points from your favourite e-commerce portals and online brands, ranging from fashion, tech gadgets, F&B and loads more.
- OURSHOP: Pre-book duty-free products on OURSHOP and have them delivered to you inflight or pick it up at airport. Earn and pay with BIG Points to get more from your shopping.
- BIG Points code: Receive FREE BIG Points by simply entering a special code.
- BIG Xchange: Instantly convert bank points and other loyalty points to BIG Points – no need to fill up forms!
- AirAsia Credit Cards: Want to get more from your everyday spend? Sign up for an AirAsia Credit Card to earn up to 6X BIG Points on AirAsia and daily spend, unlock Priority Check-in, Boarding & Xpress Baggage when you travel, enjoy 0% Flexi Payment Plan up to 12 months. Your annual fee is waived for the first year!

Download the BIG Loyalty app now and sign up as a BIG Member to #EarnBIGLiveBIG

What’s New

Version 1.8.4

We know a few things have been "bugging" you. But it's alright now, we've fixed some issues so you won't get pestered anymore.

Ratings and Reviews

4.6 out of 5
4.5K Ratings

4.5K Ratings

H.Havanesh ,

App crash - version 1.4.5

AirAsia Big Loyalty app crash when click on Year End Grand Sale Banner after the latest app update. Pls get this fix ASAP as we unable to check our on your year end sale.

manny_rama2525 ,

Poor website and mobile experience

The airasia big has to work to improve server performance on to obtain seemless experience in making booking on both mobile and web platform . Most of time prompted with server error or not responding especially on payment page which puts on the edge if points are redeemed successfully or otherwise. Also , big points balance value is keep changing especially at payment page. It also causes to lose big points for no reason. No log is being captured. Very disappointed as A loyal customer of Airasia. I lost about 5000 points of my actual points when I refreshed the payment page while it was not responding .

Server performance and latency is very bad.

Dicky Nick ,


This app is super easy to use and understand except for the baggage portion. I have book Premium Flex using my points but when it comes to baggage portion, I wasn’t sure if PF includes baggage since points are needed to book seats. Choosing 20Kg baggage is to drag and drop which I did but don’t see it added. I drag n drop a second time but again no confirmation. Didn’t want to do it the 3rd time, in case it becomes 60kg of baggage. In the summary, I don’t see any points knock out for baggage except codes that make no sense to me. Hence, 4* instead of 5*.


BIG Loyalty Sdn Bhd
88.8 MB

Requires iOS 9.0 or later. Compatible with iPhone, iPad and iPod touch.


English, Hindi, Indonesian, Japanese, Korean, Malay, Simplified Chinese, Thai, Traditional Chinese

Age Rating


  • Family Sharing

    Up to six family members will be able to use this app with Family Sharing enabled.

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