Your favorite destinations are now at your fingertips! The AirAsia Mobile App makes it easier for you to book not just flights but hotels, packages, activities, daily deals, duty-free products, and many more. Earn BIG Points with your bookings and pay with BIG Points to enjoy more savings. View our lowest fares, manage your booking and pre-book baggage, meals, seats, and travel insurance. You can also check-in while on the go!
After you’ve booked a flight, you will receive a mobile barcode when you check in via the app. Just scan the barcode at the airport kiosk to print your boarding pass. You can also opt to get an e-boarding pass which allows you to go straight to the gate if you have no bags to check in.
What else is on the AirAsia app?
This app will be your one stop shop for all travel and lifestyle deals.
Hotels - The app gives you access to deals at more than 500,000 hotels and service apartments globally at up to 50% off. You can also explore affordable holiday packages (flight + hotel) with amazing daily deals. AirAsia members will also enjoy exclusive package offerings and special members-only sales.
Activities - With access to unique experiences across 15,000 activities deals in over 80 destinations in Asia, Australia, and New Zealand such as F&B, spas, tours, attraction tickets, all at exclusive / discounted prices, the AirAsia app makes it easier for guests to plan their perfect itinerary and get more out of their budget.
Daily Deals - Explore amazing daily deals in Malaysia where you get the best offers for just about anything to see, eat, and do - F&B, beauty, massage, services, fitness, and more.
This is applicable in Malaysia only.
OURSHOP - Your go-to platform to shop the world! Shop a wide variety of products online before you fly. Travellers can opt to collect their purchases at the airport or on board for convenience. Guaranteed 100% authenticity.
BIG Member Privileges
Members-only discounts - As a BIG member, you will receive members-only discounts when you log in to your account to book your flights. You get to enjoy 24-hour priority access to AirAsia BIG Sale (Free Seats) and participate in Final Call and Final Call X Sales where you can save up to 90% on AirAsia and AirAsia X flights every month.
Earn and pay with BIG Points - BIG Points are as good as cash where it can be used as a borderless digital currency on the AirAsia app. BIG Members get to earn BIG Points with every transaction for flights, activities, and daily deals; and pay for their bookings with BIG Points, fully or partially, giving them even more savings on top of low fares and great deals. There are a variety of ways where you can earn even more BIG Points from our partners. Find out more on airasiabig.com
BigClick - Save your cards with BigClick for a quicker and more seamless payment process when you book with AirAsia. Be rewarded with 100 BIG Points when you save your first card.
BigPay - Pay with BigPay card and enjoy zero processing fee for AirAsia bookings, discounts on baggage and meals, best currency exchange rate for your travels. Plus, earn BIG Points on every transaction and more.
BigPay is available for Malaysian citizens or Malaysian permanent residents only.
AirAsia Cards - Pay with AirAsia credit or debit cards and earn up to 7X BIG Points for AirAsia bookings.
AirAsia cards are available in Malaysia, Indonesia and the Philippines only.
Download the app and sign up as a BIG Member today!
Do you prefer checking in on the app? A little UI change was done on our check-in page to give you a better check-in experience. The traveler’s nationality is now required for domestic flight check-in.
In order to join our chat rooms, you have to tick the Terms and Conditions checkbox before you can proceed. Make sure you understand and adhere to our terms and conditions.
When you’re in the chat room, you can now easily identify our messages. We made changes to the format so you’d know exactly which message was sent by us.
We included an enhancement to support our exciting brand new aircraft that’s flying soon.
There are also other improvements and bug fixes made to improve your overall experience on our app. Please remember to always update to the latest app version!
Ratings and Reviews
Unable open the apps
I wanted to purchase ticket n I open air Asia apps like what I used to do as it is convenience! But yesterday the apps can’t load anything because it written internet error or something like that. I tried a few times, even I google through the safari and my internet connection work perfectly. Hence I deleted the apps and re download (eventually I did it couple of times), unfortunately the apps unable to open at all. Can you tell me what’s going on with air Asia apps?
Unsatisfied of the charges
The location boarding was so far and need to walk very long. The custom check service was slow during holiday even there was very long queue for custom checking. This make me queue very long and take very long time to pass the custom check and enter into the boarding gate. At the end, I reach the gate 10min before the flight depart and there gate was closed. I unable to catch up my flight and missed the flight even the plane is still there. We are 10 people at the boarding gate there requested the air Asia stuff assist us to boarding because the plane is still there but the disallowed us to do so! We were so disappointed with air Asia service. In addition, we are informed to purchase a new tickets rather than just pay for the additonal charges to get the next flight. It cause us pay for additional about RM 800 per person to purchase flight ticket and baggage. We were purchase baggage fee and select for the seat in plane before however all burnt and need to pay the same amount for the next flight. Please be considered and charge for the reasonable charges. I had take Air Asia flight for so many years and really so disappointed!!!
Good but need to fix the bug.
I am truly a fan of air Asia since this airline provides flight ticket in a way more cheaper price rather than other airlines. The price is reasonable and the airlines itself are also comfortable. The only downside to it is the apps that keep on crashing most of the time during the payment section. Then I have no choice but to start to fill in the details all over again for a while until it gets on track. I really hope that your team can come out with a solution and get over this problem. It is an issue for those trying to make an easy and fast booking but end up wasting time. Please please please do fix the problems asap. Thank you.
- AirAsia Berhad
- 180.6 MB
Requires iOS 10.0 or later. Compatible with iPhone, iPad, and iPod touch.
English, Indonesian, Japanese, Korean, Malay, Simplified Chinese, Thai, Traditional Chinese, Vietnamese
- Age Rating
- Rated 4+
- © 2014 AirAsia Berhad
Get all of your passes, tickets, cards, and more in one place.
Up to six family members will be able to use this app with Family Sharing enabled.