Apple Support 4+
We’re here to help
Apple
-
- Free
Screenshots
Description
Need help? Get the support you need for the Apple products you love – all in one place. Apple Support gives you personalised access to solutions for all of your Apple products and services. Find out how to manage your subscriptions, reset your Apple Account password and more. Talk to a real person to troubleshoot an issue or get guided, step-by-step solutions to resolve it yourself. And if you decide to visit the Genius Bar or an Apple Authorised Service Provider, Apple Support can help you find a nearby store, book a reservation and add a pass to Wallet for easy check-in.
Note: The Apple Support app, AppleCare+ plans and certain features of the app and/or AppleCare+ plans are available only in selected countries or regions.
You are not required to purchase an AppleCare+ plan to use the Apple Support app. If you purchase an AppleCare+ plan, payment will be charged to your Apple Account at the confirmation of purchase. For monthly or annual payment plans (if available in your country or region), your account will be automatically charged within 24 hours prior to the end of the current billing period. You can manage your monthly or annual payment plan by going to your account settings on your device after purchase. Rules, restrictions, terms and conditions apply to all AppleCare+ plans. To view the AppleCare+ plan Terms and Conditions (if any) sold by region, see apple.com/legal/sales-support/applecare/applecareplus/. All AppleCare+ plans can be cancelled at any time in accordance with the AppleCare+ plan Terms and Conditions. If you purchase AppleCare+ with Theft and Loss in the United Kingdom, your Terms and Conditions can be found at apple.com/uk/legal/sales-support/applecare/applecareplus/uk/tl. See apple.com/uk/legal/privacy for the Apple Privacy Policy.
What’s New
Version 5.7
• Performance enhancements and bug fixes
Ratings and Reviews
BIGGEST THANK YOU
To the support group for this service which is available to us the apple users as without there patience and professionalism this could not be achievable
WORST EVER
I am extremely disappointed with this app. I never intended to download it, but I was charged anyway. Despite trying to request a refund, there is no way to do so. I’ve seen many other reviews with the same issue, and none of them mention successfully getting their money back. The lack of a refund option and poor customer service makes this experience even worse. I’m really sad and frustrated because this feels like a scam. Please, do not waste your money on this app.
Problem NOT Solved
The app itself is ok, you get all listed supports available for you to choose. User friendly. But the support received is a different question. The agent is nice.. Probably because he is a bot.. An AI that kept giving me “how to” links even though I told it that it doesn’t work. In the end, they did not solve my issue. The quality of support significantly dropped after Steve Jobs is no longer here.
App Privacy
The developer, Apple, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.
Data Linked to You
The following data may be collected and linked to your identity:
- Financial Info
- Location
- Contact Info
- User Content
- Identifiers
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
- Search History
- Usage Data
- Diagnostics
- Other Data
Privacy practices may vary based on, for example, the features you use or your age. Learn More
Information
- Provider
- Apple Distribution International
- Size
- 35.4 MB
- Category
- Utilities
- Compatibility
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- iPhone
- Requires iOS 17.0 or later.
- iPad
- Requires iPadOS 17.0 or later.
- Apple Vision
- Requires visionOS 2.0 or later.
- Languages
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English, Arabic, Bulgarian, Croatian, Czech, Danish, Dutch, Finnish, French, German, Greek, Hungarian, Indonesian, Italian, Japanese, Korean, Norwegian Bokmål, Polish, Portuguese, Romanian, Russian, Simplified Chinese, Slovak, Spanish, Swedish, Thai, Traditional Chinese, Turkish, Ukrainian, Vietnamese
- Age Rating
- 4+
- Copyright
- Copyright © 2025 Apple Inc. All rights reserved.
- Price
- Free
Supports
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Wallet
Get all of your passes, tickets, cards, and more in one place.