Apply@HLB 4+

I want to register and open HongLeongBank but the branch is quite far. So, I do try this online method. I saw majority of low review here are about the scan IC part. Well, at first, if you not know the trick, yes, it will be very difficult. I do use only iPhone 7. The reason the scan not detect is because it really sensitive to lamp light. So, you need to do it outside your house with natural sunlight. Then, I put my IC on my left hand and scan it using my right hand (just like the picture in the apps thumbnail). It works perfectly. For the tilt part, do the same method ; use left hand, scan with right hand. For now, I do give 5 star for the method and my application is still under review. Hopefully, it will go as smooth as butter.

Edited 1:
Still need to go to branches to activate online banking. I mean, can’t you just also make this easier for us to register online banking via online?

I’m sure if everyone have time to go to the bank we wouldn’t need to have an online application app going on. Its for CONVENIENCE. But obviously hong leong is not giving convenience. Applied for an account on 26/08 and waited. The call centre asked me to go open at the branch so I can get it instantly. Alright I went to the branch but unable to open the account because it’s under review. WASTED MY TIME THERE when the call centre ask me to do this. Waited three weeks to get an email from them today BUT have to go to the nearest branch to get a temporary ID to activate the account. Then what is the point of having an online application app if I still need to go to the bank? Just wasting everybody’s time just to deal with this. If I have time to go to the bank I would have gotten the account on that day instead of waiting for three weeks.

This is total rubbish. Anyone who love your precious time please dont waste your time with this stupid app. Please provide guidance what brand light, how many lights must turn on, how many cm of distance between camera lens and IC, how many degrees so that able to capture IC verification successfully.

On serious note I truly wonder how many applications successfully approved by this app on monthly basis???

I spend almost 2 hours without give up. When I realised opening account it self poorly managed, how worst could be once onboard. So i give up with so much regrets for wasting time on useless financial product provided by Hong Leong Bank.