BetterMe: Health Coaching 12+

After the latest update at June last 2 day, I feel great because this App owner know what is the user’s mindset. Because I already installed this for 2 month. When I am using it, in my mind was thinking, the flow of exercises is too fast, never have a break for us between exercise, now they had improve it. Not only this improvement, if I wanna list down it will be quite long. So, this App is absolutely worth to have 1 for yourself. 100% recomment it. Thank you for create this App for us. 😊😊👏🏻👏🏻👏🏻

Hello, thank you so much for your feedback and support. We are very glad to see you like what our app has to offer, and are sure you'll meet your fitness goals! Kind regards, Team BetterMe

It’s a really great app featuring lots of workouts, calorie tracker etc. Workouts are of wide variety, from face workouts to HIIT workouts. Not only that, the wheelchair-friendly and family workouts are awesome, proving this app is built for everyone! There’s also daily quiz to debunk the myths behind staying fit and healthy, food etc. Can’t say I regret my yearly plan subscription, honestly.

However, a little bummed about the ‘Completed Activities’ section in your daily plan. Sometimes I just want to see how much calories I’d burn doing a certain activity before actually doing it but it’d be logged straight away into your daily calorie goal. A suggestion I’d like to make is to create a way for a user to be able to delete the activity that they’ve accidentally logged in. This way, the ‘activity calories’ will be more accurate.

Anyways, it’s overall a really great app. There are just so many features, you just have to try it yourself! Kudos to the developers and everyone involved in the development of this app!

Hello! Wow, what an awesome idea! 🤩 Thank you for sharing and for explaining it in such detail. We surely will pass on this suggestion to our team. Should you have any other suggestions - you are welcomed to write us an email. Now, going back to your own experience, what is your favorite workout so far? We would love to read about your results if you would like to share them with us! Kind Regards, Team BetterMe

Don’t get involved with this app, it’s one big scam ! To be honest i nrver felt so disguated by a service provider how i am disgusted by your so called app and your so called/unexisting customer support.

Here are some factual points to back up my poor rating of this scam “app”:
1. I realized they are charging 9.99 per week when i remember specifically that when i did the subsctiption i chose a monthly payment.
2. I reached out to their customer support team via email, and asked them to cancel my subsription. One of their customer support agents reached out and asked why i want to cancel, i provided my feedback... and that’s all. Nothing happened.
3. It’s been 2 weeks since i submitted my request for cancelation and i was charged twice the ammount of 9.99.
4. I tried to reach them on the app chat and guess what? My messages were sent but no one read them until today!

So this is an app that lures you, is not transparent about their payment termd and conditions, makes it impossible for you to cancel your subscription, and they have virtually no customer support team.

Hopefully my review here will draw their attention, so i can finally cancel this subscription and get my money back. The only way to get their attention is to write a negative review here - i think it says it all!

Hello! We are terribly sorry for the delays in reply. The belling information regarding price and terms is present on the final payment page. We make sure to provide this information so that the user would be fully aware of what they are purchasing. Moreover, you receive the confirmation email after the payment is made. As for the cancelation, we are always glad to assist our users with any request, yet, we are glad to inform you that there is an option to cancel from your side as well. In order to cancel your subscription, please update the app to the latest version > open it on your iPhone > tap “More” at the bottom of the screen > select “Profile” > scroll down to “Manage subscription”. We would appreciate it if you could provide us the 6-7-digit number you received in your automated email. It'll help us locate your email and provide you with a proper solution faster. Kind regards, Team BetterMe