Bites Shop - Online Grocery 4+
VILLAGE GROCER (BANGSAR) SDN. BHD.
Designed for iPhone
-
- Free
iPhone Screenshots
Description
What is Bites Shop?
Bites Shop is your high-quality grocery shopping experience. Shop for fresh produce & variety of essentials for your everyday kitchen! Find the best, healthy & fresh items at our online store! We bring you products from your favourite Village Grocer & Ben's Independent Grocer (B.I.G.) stores all around Klang Valley.
Why shop at Bites Shop?
We are your neighbourhood source for the freshest food, best quality goods and great shopping experience.
True to our motto, ‘Passion To Delight’, we derive satisfaction from meeting the multiple needs of today’s grocery shopper.
We source the widest range of fresh produce and specialty goods in Malaysia.
At the same time, our vegetables and fruits are flown in daily from all over the world to ensure freshness and quality is maintained.
We take great pride in curating only the finest and freshest ingredients from all over the world so that you may explore and expand your tastebuds, right here in your backyard!
We offer more than your everyday essentials and consumables!
How do I shop at Bites Shop? Just follow these simple steps:
1) Create an account.
2) Key in your postcode to check which is the nearest store for you to browse and shop.
3) Add item(s) to your cart.
4) Click “Self Pickup” or “Delivery”.
5) Set your preferred date & time.
6) Checkout, Pay & you’re Done!
Contact Us
For more inquires, be sure to contact our customer support available to you at +6 011 1106 8681 or via email at bites.shop@thefoodpurveyor.com.
What’s New
Version 5.7
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Ratings and Reviews
DELIVERY FOREVER LATE
I’ve been a long time customer of the BIG group for years as I live close by. The claim that groceries will be delivered within 2 hours is absolutely FALSE. For every time I have ordered delivery from them, there has never been an instance when the delivery arrived within the time frame selected by me.
What’s the point of picking a delivery time frame when the delivery ends up arriving 1.5 hours to 2 hours later than the selected time?! And the buyer ends up getting delayed for appointments in the day because your delivery is late. You can’t blame the delivery service if your order for a rider is placed AFTER the customer’s selected delivery time frame. BITES please get your act together with this delivery otherwise no point using your delivery service.
App Not Responding
Bites application is not responding to my click at all these few days. I’ve been checking in everyday since Saturday but till todate still not working at all. Please fix it
Developer Response ,
Hi Vis26, thank you for your feedback and we sincerely apologies for the inconvenience. We will look into this issue promptly and provide new updates for a smoother shopping experience for our users. For further inquiry, contact our Customer Support available to you at +6011-11068681 or via email at bites.shop@thefoodpurveyor.com
Supporting their competitors
I have tried to use this app at a number of occasions, and only once I have managed to get an order completed and delivered.
It continues to drop out after signing in, and recently I simply haven’t been able to complete my orders. Their support working hours is beyond my comprehension as they normally are off in the evening, Sundays and public holidays.
I haven’t used it for a couple of months but I did inform the customer service that I will place my purchase with their competitors.
If they are unable to do it well, then don’t do it. Close the app together with their department and save the money. Better than upsetting consumers 🤷♂️
App Privacy
The developer, VILLAGE GROCER (BANGSAR) SDN. BHD., indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.
Data Linked to You
The following data may be collected and linked to your identity:
- Contact Info
- Diagnostics
Privacy practices may vary based on, for example, the features you use or your age. Learn More
Information
- Provider
- TFP Retail Sdn. Bhd.
- Size
- 40.9 MB
- Category
- Shopping
- Compatibility
-
- iPhone
- Requires iOS 13.4 or later.
- iPod touch
- Requires iOS 13.4 or later.
- Mac
- Requires macOS 11.0 or later and a Mac with Apple M1 chip or later.
- Apple Vision
- Requires visionOS 1.0 or later.
- Languages
-
English
- Age Rating
- 4+
- Copyright
- © TFP Retail Sdn Bhd 2021
- Price
- Free