Bank with Citi Mobile® App – Simpler and faster way of banking designed with you in mind.
We are constantly enhancing our Citi Mobile® App to provide you a simple, intuitive and tailored mobile banking experience. Download and experience it for yourself today.
View and manage your finances with ease
• Access your savings and investments at your fingertips.
• Manage accounts easily with timely reminders on your dashboard.
• View up to 7 years of banking and card e- statements with just one tap.
• View your card rewards points and latest deals especially for you.
Fund transfers and paying bills are now easier
• No account number? Not an issue. Pay via DuitNow with just mobile number or NRIC.
• Add payee for Fund Transfers with a few steps.
• Pay bills to any JomPAY billers.
Your security is our priority
• Enable Face ID®/ Touch ID® on app to login securely.
• Say goodbye to long passwords. You can login to Citibank Online via Citi QR Login on app. Tap on the icon and scan QR Code on Citibank Online to login.
Gain control of your account whenever and wherever you go
• Unlock your account credentials via password reset function in app. All you need to do is to tap “Forgot?” on the Login screen.
• Update your contact details and reset your card PIN instantly via Citi Mobile® App.
• Need help? Type what you’re looking for in the Help search bar and let our smart FAQs provide the solutions you need.
Our goal is to create the best banking app to serve you better. Drop us your feedback in the app to help us build an experience you love.
Thank you for being a Citi customer.
Your Citi Team.
The use of this Citi Mobile® App is for the customers of Citibank Berhad, Malaysia only. Content provided via this Citi Mobile® App is not specifically created for any territory other than where Citibank Berhad, Malaysia operates/is licensed to operate.
We’ve redesigned Citi Mobile® App to offer you a simpler and faster way of banking, check these out:
• Account swiper – Just swipe to navigate your accounts instantly.
• Never miss a statement - Quick access to your banking and credit card statements.
• Pay Later - Convert your credit card purchases or statement balance into smaller monthly instalments.
• Timely reminders - Quickly see what needs to be done on the dashboard.
• Get More - Discover a curated selection of products and services relevant to your needs.
• Share your transaction – Inform your recipient instantly after you have made a payment via email, SMS or messaging apps.
We’ve also heard your concerns and improved these:
• Logout button – Too hard to find? We’ve fixed that for you.
Rate your experience on Citi Mobile® App. This will help us to improve to serve you better.
Ratings and ReviewsSee All
Notifications won’t go away
I’ve just updated to the latest version and it seems your notification systems are a bit buggy. I enabled the notifications system yesterday. Today, I see an alert of 1 notification on the app interface. Logged in to check it out. Logged out and the alert is still on the app interface. There’s no where to check “read”, no way to delete the notification, no other choice but to leave the annoying 1 alert there. Call me pedantic, or OCD, but it really irks me to see a notification alert on screen. I think I’m better off reverting back to old ways of SMS till you fix this. Thanks.
Weak log in system
I have been using this app for a year and it has been bringing me the same problem constantly and it’s really frustrating. It seems like the face id can never work well with key-in passwords, same goes vice versa. Sure, I can log in to the app fine for the first few days with just keying in the password (without face id) but whenever I enable the face id, it will automatically log me out of the app and ask me to sign in with key-in password. Now here’s the problem, even though I did not change my password, and used the exact same password to log in just a minute ago; it will say that it is incorrect and leave me no choice to reset my password after multiple times of trying to log in. Please fix this bug, I have no idea how many times I will need to change my password unreasonably.
Developer Response ,
We’re really sorry to hear you're not a fan of the app design. If you have any suggestions or ideas for how we can improve it, let us know via your Citibank Online Inbox and quote this reference number 220420001. We'll pass your feedback onto our team!
Always Have Trouble To Login & Keeps Saying “Wrong Password”.
Previously i have never experience any problem with citi apps in fact i love this apps. Very easy to use. But now, each time i want to login i always have to reset password because it keeps saying incorrect password even though i know i used the correct password. Its happened few month already and i think i have change password for like 10x. Now its is really annoying since the card statement only can be obtain using apps but to login means to reset password since i always got “incorrect login”. Now new problem that i faced- 2x trying to download pdf statement but suddenly it logout. Then try to login again, again incorrect password. Change password again, try to download pdf, then log me out again. Pleaseee fix this issue.
Developer Response ,
We're really sorry to hear that. Could you share your error code/issue with us via your Citibank Online Inbox and quote this reference number 040520001? Let us help you to troubleshoot.
- Citibank Berhad
- 339.9 MB
Requires iOS 10.3 or later. Compatible with iPhone 5S, iPhone 6, iPhone 6 Plus, iPhone 6S, iPhone 6S Plus, iPhone SE (1st generation), iPhone 7, iPhone 7 Plus, iPhone 8, iPhone 8 Plus, iPhone X, iPhone XS, iPhone XS Max, iPhone XR, iPhone 11, iPhone 11 Pro, iPhone 11 Pro Max, iPhone SE (2nd generation), iPad Air, iPad Air Wi‑Fi + Cellular, iPad mini 2, iPad mini 2 Wi‑Fi + Cellular, iPad Air 2, iPad Air 2 Wi‑Fi + Cellular, iPad mini 3, iPad mini 3 Wi‑Fi + Cellular, iPad mini 4, iPad mini 4 Wi‑Fi + Cellular, iPad Pro (12.9‑inch), iPad Pro (12.9‑inch) Wi‑Fi + Cellular, iPad Pro (9.7‑inch), iPad Pro (9.7‑inch) Wi‑Fi + Cellular, iPad (5th generation), iPad (5th generation) Wi‑Fi + Cellular, iPad Pro (12.9‑inch) (2nd generation), iPad Pro (12.9‑inch) (2nd generation) Wi‑Fi + Cellular, iPad Pro (10.5‑inch), iPad Pro (10.5‑inch) Wi‑Fi + Cellular, iPad (6th generation), iPad (6th generation) Wi‑Fi + Cellular, iPad Pro (11‑inch), iPad Pro (11‑inch) Wi‑Fi + Cellular, iPad Pro (12.9‑inch) (3rd generation), iPad Pro (12.9‑inch) (3rd generation) Wi‑Fi + Cellular, iPad mini (5th generation), iPad mini (5th generation) Wi‑Fi + Cellular, iPad Air (3rd generation), iPad Air (3rd generation) Wi‑Fi + Cellular, iPad (7th generation), iPad (7th generation) Wi‑Fi + Cellular, iPad Pro (11‑inch) (2nd generation), iPad Pro (11‑inch) (2nd generation) Wi‑Fi + Cellular, iPad Pro (12.9‑inch) (4th generation), iPad Pro (12.9‑inch) (4th generation) Wi‑Fi + Cellular and iPod touch.
- Age Rating
- © Citibank Berhad
Up to six family members will be able to use this app with Family Sharing enabled.