COCORO Life 4+

COCORO LIFE (MALAYSIA) SDN. BHD.

Designed for iPhone

    • 2.0 • 20 Ratings
    • Free

iPhone Screenshots

Description

Cocoro Life provides people-oriented services and products that are close to the hearts of our consumers – you! Cocoro Life aims to change how everyone lives using technology, preparing you for the challenges of the future through smart devices and proactive services.

E-Warranty Service:
The Cocoro Life E-Warranty registration service allows users to register their devices on this app, allowing them to keep track of the warranty of their devices easily with just a few swipes.

Service Request:
We empower customers to self-help and self-track their service requests. They can set appointments, follow up on servicing, check part prices and even chat with our service team personally.

Cocoro Life is about designing individual experiences, and we’re here to anticipate your needs before they arise, transforming conventional user experiences into a partnership for life.

So embrace a new way to live by downloading the Cocoro Life app today!

Because with Cocoro Life, life becomes hearty.

What’s New

Version 1.0.6

- New Cocoro Life Official Store
- Performance enhancements and bug fixes

Ratings and Reviews

2.0 out of 5
20 Ratings

20 Ratings

cclye ,

Rubbish After-Sales App

Cocoro Life is an app designed by Sharp to support after sales support.

But it is a rubbish app (befitting a 1-star rating). To make it worse, the Customer Support behind Sharp Malaysia is equally poor, making the total experience totally lousy. Read the other similar reviews too.

Cocoro Life html link is warned as dangerous by Norton.
Product codes are different from what were given in manuals or warranty cards.
If the vendor is not listed in the Pulldown list, sorry you cannot submit a Warranty Registration.

They listed an email for the CS support. Try and ask them for help? They will act obstinately and pretend that nothing is wrong with their Cocoro Life app. The agent behind Sharp Malaysia Call Center is equally “good” as their CS email support.

Haha.. Penang is listed as Pulau Penang by the great team behind Cocoro Life!? 🤣What a shame.

HenGyb ,

Poor response on service request

Seem to be a user friendly app. Easy installation, easy usage and easy tracking progress.
But behind the app, no response to the service request.
What a waste.

Developer Response ,

Thank you for taking the time to leave your feedback! We're sorry to hear that you had a bad experience. We'll look closely at what you've said and we will improve for better customer experience in app usage.

神雨翔 ,

Service is a joke??

Bought my sharp fridge, not to say it broke down in just within a week, i filed for servicing warranty and took 10days and still cannot get a technician. Very low efficiency replies. What a mistake buying SHARP brand and using this affiliate app. What a joke.

App Privacy

The developer, COCORO LIFE (MALAYSIA) SDN. BHD., indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Not Collected

The developer does not collect any data from this app.

Privacy practices may vary based on, for example, the features you use or your age. Learn More

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