Etiqa Smile 17+

An app that makes you Smile‪!‬

Etiqa Insurance & Takaful

    • Free

iPhone Screenshots


Etiqa Smile is an all-in-one app created by Etiqa Insurance and Takaful for our customers to:

• View and manage all their policies
-Keep track and get a quick overview of your policies from your mobile device

• Get medical assistance
-Locate the nearest medical panel providers to you
-Submit medical claims 
-Request and track the status of guarantee letters (both locally and overseas)

• 24/7 Auto Assist care
-Get help for your vehicle anytime you need it with towing assistance
-Find the nearest workshop to you

Earn up to 30% cash rebates with Drive Less Save More
How it works:
-Opt in this FREE add-on when you purchase a motor insurance or policy with us
-Remember to activate this add-on via the app by submitting your vehicle’s odometer reading. Don’t worry, SMS reminders will be sent.
-Once the add-on is successfully activated, you can submit your cash rebate request via the app by uploading your vehicle’s odometer reading anytime during your policy’s active period

How to Get Started
Download the Smile app and sign up for an account. Simply follow the steps. 

Got an inquiry or need help?
Go to the “Support” tab on the app for further assistance

What’s New

Version 5.3.9

- improved the app performance.
- fixed code execution issues.

Ratings and Reviews

4.7 out of 5
3.9K Ratings

3.9K Ratings

6067phf1997 ,


Lot of improvement and new feature in this app compare to the day this app was launch. Can submit the claim easily thru apps and ease the user. Keep it up with the good work.

Developer Response ,

Thanks for the 5-star rating and your compliment to our agent. Hope you continue to enjoy reading news on our app. If you have any feedback or suggestions, please write to us at We would love to hear from you!

Alvin L ,

Not User Friendly

1. Developers don’t understand English or are lazy. After submitting this review they ask users to give details to their support email. This means they don’t understand or they don’t communicate with their support team. 2. Drive less save more odometer reading submission using Iphone 13 : After the odometer reading is input to the text box, the software keyboard blocks the “next” button and we have to touch another part of the screen to reveal the “next button”. This is not user friendly because the user needs to think what is the next step after he keys in the odometer reading and unable to proceed.
3. Why does the user need to click the check box that he agrees with the term and conditions? To save this step, the app should ask to user to agree only 1 time for this entire insurance plan.
4. This app does not include motor insurance claims nor list the manual steps needed to do such claims.

Developer Response ,

Dear user, may we know more details on your issue in order to guide you further? You may send an email to .We hope to hear from you soon. Sorry for the inconvenience caused.

Grammeny ,

A single ID/phone/email for all the cars (too rigid)

During insuring my cars, the ID and phone entered were different, as I have multiple phones and ID that time was using Passport no.
During signing up the app, used the same phone no but different ID (IC) and name (Kristian name) the app don’t recognize and doesn’t link with my insurance policy.
After knowing these particular are crucial, I need to change the data so that it match the insurance policies……but you can’t do that. You are only allow to change your nickname in edit mode🤭

Developer Response ,

Dear user, we are sorry for the unpleasant experience you had with our app. Appreciate it if you can send your details to . Our support team will assist you further. We hope to hear from you soon.

App Privacy

The developer, Etiqa Insurance & Takaful, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Not Collected

The developer does not collect any data from this app.

Privacy practices may vary based on, for example, the features you use or your age. Learn More

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