Ez ADU adalah satu aplikasi peranti pintar mudah alih yang dibangunkan oleh KPDNKK yang membolehkan pengguna untuk membuat sebarang aduan terus kepada KPDNKK supaya tindakan sewajarnya dapat diambil.
Pengguna boleh membuat pengaduan dengan 4 langkah yang mudah iaitu dengan memasukkan butiran aduan, laporan aduan dan seterusnya membuat geo tagging dan menyertakan gambar sebagai bukti.
Pengguna juga boleh menyemak status aduan dan tindakan yang diambil oleh pihak KPDNKK terhadap aduan tersebut.
Adalah Diharapkan agar dengan aplikasi ini, pengguna lebih aktif dalam membantu KPDNKK mengawasi perdagangan domestik di negara ini.
Aplikasi ini memerlukan IOS 7.0 ke atas. Untuk penggunaan terbaik, sila gunakan IOS 7.0 ke atas dan peralatan dual-core ke atas.
Ez ADU is a mobile smartphone application that has been developed under the initiative by the Malaysian Ministry of Domestic Trade, Cooperatives and Consumerism (KPDNKK) to empower and allow consumers to lodge and manage their complaints direct to the ministry to that proper action may be taken.
Consumers can lodge a complaint using 4 simple steps. The first two are mandatory which is to fill in the complaint details and report. In addition, consumers can also send to KPDNKK images or take a photo as evidence and to geotag the complaint to assist KPDNKK with the investigation.
Users can also check the status of their complaints and read the reports f the investigation.
It is hoped that this Ez ADU app will help KPDNKK to ensure fair domestic trade in the country while protecting the rights of the consumer.
This application requires IOS 7.0 minimum and above. For best experience, please use IOS 7.0 and up, and dual core hardware and up.

What’s New

Version EZADU033

Update the domain from KPDNKK to KPDNHEP

Ratings and Reviews

1.3 out of 5
53 Ratings

53 Ratings

ming kiong ,

no ‘ next’ button

what a lousy app, after i key in all the relevant field in complaint page, there is no NEXT or SUBMIT button for me to continue, even the progress bar on top still freezing on 0% after i finish key in all the required field… how to use the app like this, such a terrible experience, better remove your app from app store if your app can’t be used.

Proconsumer ,

App not working properly!

After filling up the information, it keeps getting frozen. Then when it comes to submitting report, it just doesn’t allow u to move next! Don’t know why? Don’t understand why. Instead of helping consumers, this app is deterring consumers from doing their due diligence. Please fix ASAP!

Kelvinlws ,

Stuck at location page

After key in all information and completed 75%, the page freeze at location page, so unable to continue until 100%. Developer please assist.

App Privacy

The developer, BPM KPDNKK, has not provided details about its privacy practices and handling of data to Apple. For more information, see the developer’s privacy policy.

No Details Provided

The developer will be required to provide privacy details when they submit their next app update.


  • Family Sharing

    Up to six family members will be able to use this app with Family Sharing enabled.

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