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Description

HelloGold is an award-winning mobile savings app that allows you to save in gold easily. You can buy, sell and send 99.99% (999 gold) investment grade gold with no minimum purchase (in grams), allowing you to start saving in gold from as low as RM1(MY). This app was built to give everyone access to gold savings and to serve as a secondary platform for savings. Traditionally, gold savings has been classified as a financial product for the upper class but HelloGold is here to show you that now anyone can save in gold, you just have to get started.

What You Can Do On HelloGold:

1. Buy & save in investment grade gold
2. Sell your gold back easily & withdraw your cash
3. Send your gold to friends & family
4. Redeem physical gold starting from 1g
5. Track live gold prices
6. Join the SmartSaver savings plan

Why Use HelloGold?

● International award-winning FinTech app
● World’s first Shariah-compliant gold savings app
● Affordable; buy gold from as little as RM1(MY)
● Gold is fully insured and stored in a secure vault
● Allocated gold. Redeem your physical gold anytime.
● Instant access to live gold prices
● Easily buy gold or sell your gold for instant cash
● Offers one of the best gold prices in Malaysia

Why Save in Gold?

Gold has maintained its value over the long-term and has protected the finances of millions, especially through inflation and economic downfalls. Saving in gold is a great way to secure your finances, as it’s a historically stable financial product and an excellent way to diversify your investment portfolio.

SmartSaver

HelloGold offers a gold savings plan called the SmartSaver to make saving and financial management as easy as possible. This is a 12-month automated savings plan that allows you to select a savings goal and a monthly savings commitment from as little as RM30(MY). All you’ll have to do is fund your monthly goal and the app will automatically purchase gold for you at the lowest gold price every weekday through the month. At the end of the 12-month period, you can cash out your gold savings, claim your physical gold or continue to grow your savings.

AWARDS

1. Islamic Retail Banking Awards - Most Innovative Islamic Retail Product of the Year 2017
2. 2017 TechMatch ASEAN - Best of TechMatch ASEAN 2017
3. 2018 Malaysia Fintech Expo - Prominent in Wealth Asset & Investment Management of the Year
4. WIFA 2018 - Best Islamic Wealth Management Fintech Company

SmartSave and diversify your investments when you get started with this savings app. With over 19,000 users, HelloGold is the preferred savings app for anyone who’s interested to safely and securely buy gold, sell gold and manage their wealth.

*Disclaimer: HelloGold does not provide consultation or advice on financial investments.

What’s New

Version 5.1.1

Hello Thailand users!

With this release, you will see an improvement in the Add Cash - Bank Transfer method. We have revamped how you upload receipts and added a few details so that your manual transfers are a whole lot smoother.

And bugs, we got rid of some of them.

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Ratings and Reviews

4.6 out of 5
1.9K Ratings

1.9K Ratings

Bel-t ,

Great app for gold savings

Love the affordability with the low buy ins! I can save when I want and how much I want as well. It’s flexible without high commitment.

Gold savings made easy for those who want to try saving in something different aside from just cash.

Would really like to see how much my gold is worth now compared to when I first bought it though.

Developer Response ,

Hey there, we love hearing feedback from our customers, glad that you're enjoying the app! To get more information on your gold worth please drop us an email on this question and we'll get back to you as soon as possible :)

Albertho82 ,

Not worth trying! Updated review (will give negative if there is -be ratings)

1) not far different from scam. Just for your info before u invest. As your investment end up like u paying them money by monthly and will never earn!
- they charge u $ when u first buy
- they charge u monthly saying monthly maintenance taking care ur money
- cash out- charge based on gold % and not a fixed amount!

=> I’m seeing my money reduced by the day not because of the market price. But because of the service charge.
End of the day, u got nothing.

2) Anyone plan to install and invest with this app, do try think twice. The charges is too high at stake.

First they indicate certain amount is for them to manage the system. 2nd is the charges for every transaction buy /sell.

Honest words, will takes months or years before u can get the same value while they already profited. When u feel u already profited, well count again, the charges to sell😂.

Had tried rm50- small amount to enable me to analyse all the system.

NOT WORTH IT! If any ppl still want to try, good luck. But try it small and You’ll get what I mean after awhile. Do the maths.

This would have been a good app if not of the buying charges and selling charges and possible some other payment required.
Already making loss before u invest. Unless u got too much money and waited 10-20years. And that’s is If u are lucky u will earn some, but after minus inflation... errr..

Developer Response ,

Hi Albert,

The gold you save with HelloGold is physical gold which needs to be insured, audited and stored in a secure vault. This is the same process applied by banks and all other financial service providers engaged in gold transactions. This one-off annual fee which will be charged monthly on the value of gold we hold for you. Other fees charged such as transactions and redemption are in line with industry practices except that with HelloGold, our fee structure (which is called spread in the industry) is relative to others and are extremely competitive. We do not embed hidden costs into our fees.

We also take pride in being the most transparent about our product, operations and fees to ensure that anyone can make an informed decision about our business and offerings. With that said, all of our fees and charges are available on our website.

Please call our customer service number 1 300 130 888 (Malaysia) / +603 7661 6228 (outside Malaysia), email us at hello@hellogold.com or contact us through our in-app help centre if you require further assistance.

Thank you.

umitk34 ,

Too costly system

The app is useful and simple, yet its too costly. You will pay transaction fee based on percentage, if it was fixed amount or capped to some certain amount could be understandable, more you buy more you are charged. Not over, you will pay market premium 6.40 percent at the moment (they say its due to factors beyond their control). So you already paid enough to start your not yet profit making investment. Its not over, you will be charged annual fee and service fee (2 percent which is quite high) when you want to sell. I think the fee policy they have not fair or encouraging at all. If they can relook into it, this app can be considerable compare to some banks. At the moment, banks are still a better option!

Developer Response ,

Hello!

Thank you for your feedback. We understand your concerns regarding our fees and are here to help address them below:

Many gold providers bake their fees into their price and this is why you would often see a gap between the buy and sell price (spread). The gold price on the HelloGold app is the current market price without any fees attached from our end. However, they are displayed upfront before you make a purchase so you as a customer can make a conscious decision on whether to engage with our services. You can read more about our fees on the HelloGold website FAQ.

We have a 0.79% buy fee, a 2% sell fee. These fees help us keep afloat and enable us to constantly update the app to provide you with the best and most seamless savings experience possible.

We also have an annual administrative fee of 2%, which is calculated daily and charged monthly (0.166% per month). This administrative fee helps ensure that your gold is:


i. SAFELY STORED

The gold you buy is physical, fully allocated gold that is stored, audited and insured in a vault managed by our vault provider, BullionStar International.

This is similar to putting your money in a bank or putting your valuables in a safe deposit box. Just like paying a monthly fee to rent a safe deposit box, gold owners pay a nominal fee to safely store gold in a vault.

ii. INSURED

PIDM does not insure gold savings.. However, all our customer’s gold is fully insured by our insurance partner, Chubb International. In the unfortunate event your gold is destroyed, stolen or lost, you will receive compensation to its full value.


iii. AUDITED

You would want peace of mind that your gold is safe and accounted for. Allocated gold is regularly audited regularly to ensure:

- Your gold is stored safely in the vault
- Your gold is authentic by checking the serial number of the bar against our records
- Your gold is weighed and tested on its purity.


PREMIUM FEES

With regards to the premium fees - our supplier, BullionStar has announced that there is a global shortage in physical gold. Due to this reduced supply of physical bars, gold suppliers are charging a premium fee for bars. This premium will be charged and vary in value for as long as there is a global shortage of physical bars.

While we’re doing our best to ensure we keep this savings platform as affordable as possible, we have had to align our gold prices with our gold supplier, which is reflected on our app. However, once this premium is reduced, the premium on the app will reduce too.

We hope this helps! If you have any more concerns or questions, feel free to let us know and we’d be happy to assist.

Thank you! :)

Information

Provider
HelloGold Sdn Bhd
Size
343 MB
Category
Finance
Compatibility

Requires iOS 11.0 or later. Compatible with iPhone, iPad and iPod touch.

Languages

English, Chinese, Malay, Thai

Age Rating
12+
Frequent/Intense Profanity or Crude Humour
Copyright
Price
Free

Supports

  • Family Sharing

    Up to six family members will be able to use this app with Family Sharing enabled.

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